AUGUSTINE AKPAN

A Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Detail-oriented, fast learner, organized and dependable candidate successful at managing multiple priorities with a positive attitude and extensive experience in telecommunications and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge, Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to the team to help achieve company's success and goals. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Hardworking and passionate job seeker with strong organizational skills, open to entry level. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.