AUGUSTINA A. ABAH
Lekki Peninisula,Nigeria
Summary
Entry-level Cybersecurity Professional with ISC2 certification and hands-on training in cybersecurity fundamentals, risk management, and governance. Experienced in applying security principles, identifying risks, and supporting compliance and security awareness initiatives. Motivated, detail-oriented, and eager to contribute to an organization’s security and risk management objectives.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
11
11
Certification
Work history
Data & Social Media Manager
WORD ASSEMBLY
Alasia, Lagos
2022.07 - 2025.05
- Implemented digital tracking solution, enhancing reporting efficiency by 60%.
- Managed organisational data systems to ensure optimal operation.
- Ensured data accuracy and security during information handling and online communications.
- Cultivated a strong community online through consistent, meaningful dialogue with followers.
- Enhanced digital presence through the creation of compelling visual designs.
- Monitored industry trends for incorporation into our social media strategy.
Administrative Officer
BEMACK NIGERIA ENTERPRISE
Sangotedo, Lagos
2021.09 - 2022.06
- Managed documentation for corporate clients such as Dangote, ITB, Eko Hotel, and Cappa.
- Prepared invoices and proposals to facilitate operational efficiency.
- Monitored company email systems and tracked records for timely client communications.
- Enhanced office efficiency by managing and organizing the day-to-day administrative duties.
- Ensured prompt resolution of employee issues with keen attention to detail and empathetic listening skills; fostered a positive working environment.
- Simplified complex information via clear, concise written communication skills; eased understanding across departments.
- Improved file management system through systematic categorisation and labelling practices.
- Managed queries in person, by phone and via email with exceptional customer care.
- Handled confidential documents with utmost care; ensured data security at all times.
Supervisor
FAFAS RESTAURANT
Wuse II, Abuja
2021.01 - 2021.08
- Ensured service excellence by managing front and back-of-house operations.
- Trained and supervised team members on customer satisfaction and quality standards.
- Analysed performance metrics to implement effective cost-control measures.
- Monitored inventory while enforcing compliance with hygiene and safety standards.
- Facilitated monthly training sessions for enhanced staff performance.
- Assisted in the recruitment process for hiring quality staff members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
CSR / Operations Manager
FROST CAKES
Wuse II, Abuja
2020.04 - 2020.12
- Coordinated operations for timely order fulfilment while enforcing quality control standards.
- Cultivated strong relationships with repeat customers, enhancing retention rates.
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Facilitated customer loyalty programmes to enhance customer retention.
- Assisted customers in making informed decisions by providing detailed product information.
- Trained new hires for improved productivity and efficiency on the job floor.
- Maintained up-to-date knowledge, resulting in effective product promotion.
NYSC / Secretary
MINISTRY OF DEFENCE
Garki, Abuja
2019.04 - 2020.03
- Managed email and paper correspondence for department to ensure effective communication.
- Scheduled meetings and recorded minutes to document discussions and decisions.
- Maintained inventory of office supplies, facilitating operational efficiency.
- Assisted in documentation and file dispatch for multiple internal units, supporting seamless workflows.
- Performed data entry tasks; ensured accurate record keeping within the company database.
- Managed stock of office supplies, eliminating unnecessary expenditure.
- Maintained confidential records, safeguarding sensitive corporate information.
- Fostered a welcoming environment for visitors which improved public relations image of the company.
Internship
BLUECHIP COMMUNICATIONS LTD
Lekki, Lagos
2016.01 - 2016.12
- Prepared P.O. documents to support project coordination for Ericsson and MTN initiatives.
- Compiled and formatted project reports for internal stakeholders and clients.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Improved efficiency and productivity by acquiring new skills.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
Post Graduate Diploma - Management
Ahmadu Bello University
Zaria, Kaduna StateHigher National Diploma - Business Administration and Management
Federal Polytechnic
Idah, Kogi StateNational Diploma - Business Administration and Management
Federal Polytechnic
Idah, Kogi StateSkills
- Cybersecurity fundamentals and network defense
- Microsoft Office Suite and data management
- Technical troubleshooting and documentation
- Communication and interpersonal skills
- Organizational and time management
- Customer support and Problem solving
- Social media tools and content management systems
Certification
- Certified in Cybersecurity (CC) - ISC2 | 2026
- CyberOps Associate - CISCO (Edge-Africa) | 2025
- Certified Phishing Prevention Specialist (CPPS) - Hack & Fix | 2025
- Cybersecurity Fundamentals - Alison | 2025
- LINUX 100: Fundamentals - TCM Security | 2025
- Cybersecurity Fundamental Course - Tech Studio Academy | 2025
- Introduction to Cybersecurity - CISCO | 2025
- Leadership Development Course - LDI | 2024
- Human Resource Management - Alison | 2024
- History Makers Training - Institute for National Transformation - 2023
- Critical thinking for Self-Development - Metropolitan School of Business and Management UK | 2021
REFERENCES
Available upon request
Timeline
Data & Social Media Manager
WORD ASSEMBLY
2022.07 - 2025.05
Administrative Officer
BEMACK NIGERIA ENTERPRISE
2021.09 - 2022.06
Supervisor
FAFAS RESTAURANT
2021.01 - 2021.08
CSR / Operations Manager
FROST CAKES
2020.04 - 2020.12
NYSC / Secretary
MINISTRY OF DEFENCE
2019.04 - 2020.03
Internship
BLUECHIP COMMUNICATIONS LTD
2016.01 - 2016.12
Higher National Diploma - Business Administration and Management
Federal Polytechnic
National Diploma - Business Administration and Management
Federal Polytechnic
Post Graduate Diploma - Management
Ahmadu Bello University