Open To Work
Augustina Elefan
Edo state ,Benin- Nigeria
Summary
Based on work ethics and the rules of the company, adapting to the rules wasn't a problem.
Professionalism is one of the skills to possess in a work environment. Being patient with customers and adhering to the rules of the company or organisation also follows.
Listening
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Oxytron mobile company
Benin
01.2021 - 12.2023
- Assisted customers with inquiries about mobile products and services.
- Processed customer orders and handled billing inquiries efficiently.
- Resolved issues with devices, providing troubleshooting support to users.
- Managed customer feedback and documented recurring issues for analysis.
- Maintained product knowledge to address diverse customer needs promptly.
Education
Ambrose Ali University
Ekpoma, Nigeria Skills
- Feedback management
- Customer relationship management
- Billing management
- Effective communication
- Attention to detail
- Appointment scheduling
- Empathy and patience
Languages
English
First Language
English
Advanced (C1)
C1
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
₦0/hr - ₦0/hrTimeline
Customer Service Representative
Oxytron mobile company
01.2021 - 12.2023
Ambrose Ali University