AUGUSTA OSINACHI IWUCHUKWU
Palm Groove,Rivers State
Summary
As a linguist and a freelancer primary objective is to work with existing staff, contributing to the best of my ability towards achieving excellence and the organization's goal.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Customer Service/Front Desk Officer
Medbury Medical Services
01.2024 - Current
- Scheduling appointment.
- Answering phones.
- Electronic medical records.
- Respond to patient queries.
- Entering and updating of clients' data on the EMR.
- Patient communication.
- Appropriate technicians.
- Assist with administrative duties as needed.
- Welcoming Clients.
- Preparing of reports.
- Responding to e-mails.
Virtual Data Entry Specialist
Heart and Soul Property Solutions
01.2023 - Current
- Review data for deficiencies or errors.
- Assist with special projects that require large amounts of data entry.
- Provide data entry support across departments on an ad-hoc basis.
- Type in data quickly and efficiently.
- Update customer information in a database.
- Organize existing data in a spreadsheet.
- Verify outdated data and make any necessary changes to records.
- Search for and investigate information contained in files.
- Perform regular database backups to secure data.
- Input text-based and numerical information from source documents.
- Provide occasional administrative support.
- Create spreadsheets to track important customer information and orders.
- Transfer data from a hard copy to a digital database.
Surveyor | Programme assessment for performance management and action under W.H.O.
W.H.O
01.2022 - 12.2022
- Entry of data on ODK platform daily.
- Submit all data collection tools as well as other findings, observations, and recommendations to the supervisors.
- Ensure accurate and honest recording of information by respondents.
- Ensure correct selection of starting settlement following laid down methodology.
- Ensure the correct selection of households within each settlement.
- Ensure the correct selection of eligible children within each selected household.
- Undertake courtesy calls on traditional leaders in all selected settlements.
- Liaise closely with L.G.A personnel to ensure correct selection of starting settlement.
- Provide preliminary feedback to L.G.A authorities.
Supervisor
M. Pastries Enterprise Yola
01.2018 - 12.2019
- Supervises and coordinates activities of workers engaged in mixing, dividing, molding, and proofing of dough, and in baking, slicing, and wrapping of bread, pastries, and other bakery products: Examines dough and batter for specified consistency.
- Reads charts of fermentation room and ovens to verify specified humidity and temperature.
- Oversees operation of automatic machinery, such as rounding, curling, icing, slicing, and wrapping machines to ensure maintenance of specified quality standards and production schedules.
- Updates Customers' Database.
- Sets up and adjusts wrapping and slicing machines.
- Trains new workers.
- Performs other duties not mentioned above.
Administrative Assistant- NYSC
205 WG, Nigerian Air Force - Yola
01.2017 - 12.2018
- Sorts and arranges office files.
- Supports other staff with organizational tasks.
- Updates Officers' Database.
- Keeps an inventory of office supplies and ordering new materials as needed.
- Manages the accounts payable and receivable.
- Maintains files.
- Welcomes visitors to office.
- Takes and delivers messages.
- Ensures the office runs smoothly.
Data Entry Specialist/Customer Service Representative
A2G Cyber Café Owerri
01.2011 - 12.2012
- Updates Customers' Database.
- Oversees clerical tasks, such as sorting and sending mail.
- Keeps an inventory of office supplies and orders new materials as needed.
- Maintains files.
- Welcomes visitors to office.
- Answers phone calls.
- Takes and delivers messages.
- Ensures the office runs smoothly.
Customer Service Support/Administrative Assistant /Data Entry Clerk
MTN - CONTRACTOR STAFF
01.2010 - 12.2011
- Sorts and registers credible lines.
- Cross tabulation of registered lines.
- Audits cross-tabulated registered lines.
- Prepares and sorts documents for data entry.
- Enters data into database software and checks to ensure the accuracy of the data that has been inputted.
- Resolves discrepancies in information and obtains further information for incomplete documents.
- Creates data backups as part of a contingency plan.
- Responds to information requests from authorized members.
- Tests new database systems and software updates.
Education
B.A - French
Imo State University
Owerri, Imo StateWest African Senior School Certificate - WASC
Ara Secondary School
Owerri, Imo StateFirst Leaving School Certificate - FSLC
Model Primary School
New Owerri, Imo StateSkills
- Leadership
- Teamwork
- Verbal Communication
- Non-Verbal Communication
- Design Skills
- Canva
- Creative Thinking
- Problem-Solving
- Active Listening
- Emotional Intelligence
- Trust Building
- Reliability
- Conflict Resolution
- Time Management
- Basic Computer Proficiency
- Microsoft Office Suite
- Google Tools
- Virtual Communication
- Collaboration Tools
- Slack
- Zoom
- Skype
- Teams
- Trello
- Zendesk
References
Available on request
Hobbies and Interests
- Cooking
- Reading
- Travelling
- Swimming
- Listening to music
Languages
English
First Language
French
Intermediate
B1
Timeline
Administrative Assistant/Customer Service/Front Desk Officer
Medbury Medical Services
01.2024 - Current
Virtual Data Entry Specialist
Heart and Soul Property Solutions
01.2023 - Current
Surveyor | Programme assessment for performance management and action under W.H.O.
W.H.O
01.2022 - 12.2022
Supervisor
M. Pastries Enterprise Yola
01.2018 - 12.2019
Administrative Assistant- NYSC
205 WG, Nigerian Air Force - Yola
01.2017 - 12.2018
Data Entry Specialist/Customer Service Representative
A2G Cyber Café Owerri
01.2011 - 12.2012
Customer Service Support/Administrative Assistant /Data Entry Clerk
MTN - CONTRACTOR STAFF
01.2010 - 12.2011
B.A - French
Imo State University
West African Senior School Certificate - WASC
Ara Secondary School
First Leaving School Certificate - FSLC
Model Primary School