Augusta AKPAN

Work History

RICIA CAPITAL INTERNATIONAL

Lagos

02.2023 - 05.2023

Assisted with day-to-day operations, working efficiently and productively with all team members
Collaborated with clients to maintain relationship and provide customers with thorough support and guidance
Created and implemented strategic trading operations
Participated in team projects, demonstrating an ability to work collaboratively and effectively
Identify problems and inefficiencies with various process and develop and implement solutions to the team
Built and deepened productive relationship with prospective and competitive customers to drive sustained growth
Developed strong communication and organizational skills through working on group projects.
Increased sales by offering advice on purchases and promoting additional products.

DEDJOBAU LIMITED

Lagos

08.2022 - 02.2023

Offered each customer top notch personal services to boost sales and customer satisfaction
Used In store system to locate inventory place special orders for customers
Communicated with clients to find and design layout best suited for clients' needs andlocation
Updated customers on schedule deliveries of furniture to homes
Maintained up to date knowledge of store sales, payment policies and security standards
Helped customers complete purchases locate items and ship abroad
Researched furniture materials and suggested pieces to clients based on budget and want
Followed up with clients after installation and delivery to gauge customer satisfaction
Cultivated relationship with vendors and distributors to negotiate best available prices
Prioritized helping customers over completing other routine tasks in store.

NIGERIAN SHIPPERS' COUNCIL

Lagos

12.2021 - 08.2022

Processing & posting of all clients/vendors payment
Assisted with coding of outstations payments and posting vouchers using Sage accounting software
Input financial data and produced reports using Sage
Organized budget documentation and tracked expenses to maintain tight business controls.
Managed office inventory and ordered new supplies when items were running low.
Pitched in to assist with special projects and additional tasks.
Processed daily financial transactions in support of finance team objectives.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Matched purchase orders with invoices and recorded necessary information.
Generated invoices upon receipt of billing information and tracked collection progress.

APPOD NIG LTD

04.2013 - 08.2014

Overseeing daily operations of the store and making sure the store runs smoothly and efficiently
Managed inventory control and store openings and closing procedures
Protected store from loss and theft by setting and enforcing clear security policies
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
Reconciled daily sales transactions to balance and to log day-to-day revenue
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.