ASEMOTA SAMUEL NOSA
Yaba,Lagos
Summary
Experienced teller skilled banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Dependable and punctual with outstanding mathematical aptitude.
Overview
10
10
years of professional experience
Work History
Cash Teller
Fidelity Bank Plc.
Benin, Edo
09.2017 - 01.2022
- Western union transactions
- Handled an average of $10,000 worth of currency daily
- Maintain friendly and professional customer interactions.
- Greeted customers entering the banking hall to ascertain what customers requires
Fund Transfer Officer
Fidelity Bank PLC
Benin , Edo
02.2023 - Current
- Monitored transactions and customer behavior to identify signs of fraud
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Processing of other Banks cheque.
- Raising of Bank draft.
Customer Service Officer
Fidelity Bank Plc.
03.2014 - 09.2017
- Assisted estimated (100) customers each in 5mins and remained poised and professional even in high-stress situations and when dealing with irate individuals
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Served needs of more than 200 customers in busy student environm
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Education
B.Sc. Accounting, Second Class (Upper Division) - undefined
National Open University of Nigeria
Accounting, Upper Credit - undefined
Auchi Polytechnic (OND)
WASSCE Certificate - undefined
Vet land Senior Grammar School
Skills
Customer relationship developmentundefined
State Of Origin
Edo
Sex
Male
Personal Information
Date of Birth: 12/03/92
References
Upon Request
Timeline
Fund Transfer Officer
Fidelity Bank PLC
02.2023 - Current
Cash Teller
Fidelity Bank Plc.
09.2017 - 01.2022
Customer Service Officer
Fidelity Bank Plc.
03.2014 - 09.2017
B.Sc. Accounting, Second Class (Upper Division) - undefined
National Open University of Nigeria
Accounting, Upper Credit - undefined
Auchi Polytechnic (OND)
WASSCE Certificate - undefined
Vet land Senior Grammar School
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