Summary
Overview
Work History
Education
Skills
References
Career Statement
Languages
Timeline
Waitress
Asa Epere Fatima

Asa Epere Fatima

Waitress
Lagos,LA

Summary

Highly motivated, confident graduate, with good communication skills and key team role qualities, looking to build a fulfilling career in a reputable organization, through initiating brilliant ideas and working hard to achieve the goals of the Organization.

Detail-oriented professional known for effective problem-solving and customer service. Experience in managing customer inquiries and maintaining operational efficiency. Ready to leverage strong leadership skills to ensure seamless service delivery and customer satisfaction.

Organized and proactive server with a proven ability to create schedules and resolve customer issues. Skilled in maintaining high standards of service while fostering a positive dining experience. Committed to enhancing customer satisfaction and team performance.

Dedicated professional with strong communication and organizational skills. Experienced in providing exceptional customer service and ensuring customer satisfaction. Eager to contribute to team success in a dynamic environment.

Overview

6
6
years of professional experience

Work History

Waitress

The Delborough
Lagos
2025.04 - 2025.10
  • Welcoming guests
  • Taking orders
  • Answering menu questions
  • Checking back on customers satisfaction

Waitress

Kapadoccia
Victoria Island
2024.03 - 2025.02
  • Welcoming guests
  • Taking orders
  • Answering menu questions
  • Checking back on customers satisfaction

Server

Golden Platinum Hotels and suites
Ago Okota
2023.07 - 2024.02
  • Providing excellent customer services.
  • Always striving towards best customer satisfaction.
  • Making suggestions based on their preferences.
  • Dealing with bills payments.
  • Maintaining excellent grooming standard at all times.

Customer Care Representative

Blue Diner
Opolo
2021.08 - 2022.04
  • Greeting and welcoming guests
  • Taking orders
  • Receiving and directing phone calls
  • Helping customers with complaints and questions
  • Giving customers information about products and services.

Staff Supervisor

Julius Hotels and Suite
Yenagoa
2020.02 - 2021.04
  • Creating employee schedules.
  • Conducting room inspections ensuring quality cleanliness.
  • Resolving any employee issues or concerns.
  • Administering necessary correctional.

Education

B.Sc. - Geography and Environmental Management

Niger Delta University
Bayelsa

Skills

  • Good Communication
  • Organizational skills
  • Leadership skills
  • Microsoft Office (Word, Excel, PowerPoint)

References

Subject to request

Career Statement

Highly motivated, confident graduate, with good communication skills and key team role qualities, looking to build a fulfilling career in a reputable organization, through initiating brilliant ideas and working hard to achieve the goals of the Organization.

Languages

English
Upper Intermediate
B2

Timeline

Waitress

The Delborough
2025.04 - 2025.10

Waitress

Kapadoccia
2024.03 - 2025.02

Server

Golden Platinum Hotels and suites
2023.07 - 2024.02

Customer Care Representative

Blue Diner
2021.08 - 2022.04

Staff Supervisor

Julius Hotels and Suite
2020.02 - 2021.04

B.Sc. - Geography and Environmental Management

Niger Delta University
Asa Epere FatimaWaitress