ARTHUR PAAKWESI EMMANUEL
ACCRA
Summary
Intelligent IT Manager with 6-years record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Center Operation Manager
Digital Realty
Accra
09.2023 - Current
- Supervise design and construction of cable termination station and data center.
- Designed disaster recovery plans outlining steps required during an emergency situation.
- Analyzed system logs for errors or anomalies that could indicate potential issues with hardware or software components in the data center environment.
- Ensured compliance with security policies by conducting audits on a regular basis.
- Documented all changes made to servers, storage devices or network components in accordance with change management policies.
- Maintained a high level of customer satisfaction by providing timely resolution of incidents reported by users.
- Performed regular maintenance activities such as patching, firmware upgrades and system backups.
- Managed inventory of all IT assets within the data center premises.
Data Center Lead Engineer
IBX Data Center (Equinix, Mainone)
Accra, Ghana
08.2021 - 09.2023
- Deployed new servers into production environment following established guidelines and procedures.
- Maintained and monitored data center infrastructure to ensure high availability of services.
- Performed routine maintenance activities such as patching, software upgrades and system backups.
- Monitored server performance metrics such as CPU usage, memory utilization, storage space consumption and network traffic.
- Managed inventory of spare parts used for repairing or replacing faulty hardware components.
- Resolved complex technical issues related to database systems' performance tuning.
- Administered hands-on instruction in basic maintenance, safety and troubleshooting procedures.
- Designed engineering experiments.
Data Center Operations Technician
MTN
01.2019 - 07.2021
- Installed, configured, and maintained servers in a rack-mount environment.
- Conducted regular audits to verify that all systems are functioning correctly.
- Monitored server performance using system utilities to ensure optimal operation.
- Assisted with capacity planning initiatives by monitoring utilization trends across various resources within the data center environment.
- Maintained accurate records of all assets within the data center, including physical inventory checks.
- Conducted routine maintenance activities on servers, storage systems, networking equipment, and other components located in the Data Center.
- Troubleshot hardware and software issues related to the data center operations.
Lead Engineer, Transmission
Huawei Technologies
Takoradi, Ghana
02.2018 - 01.2019
- Developed and implemented preventive maintenance plans for transmission systems.
- Designed new radio frequency circuits for high-power microwave applications.
- Monitored performance of existing microwave systems to identify areas for improvement.
- Identified sources of interference in microwave communications systems.
- Conducted research into new technologies related to microwaves, such as phased array antennas, digital signal processing and beamforming techniques.
- Troubleshot and repaired complex microwave communication systems.
- Calibrated RF test equipment used to evaluate the performance of various components within a microwave system.
- Configured devices such as radios, amplifiers and antennas according to design specifications.
- Reviewed designs and drawings for new or existing transmission systems.
- Conducted tests on electrical systems and equipment and reported results.
Education
MBA - Marketing Management
Accra Business School (KNUST - Certification)
ACCRA10-2025
Bachelor of Science - Electrical, Electronics Engineering Technologies
Regional Maritime University
Accra, Ghana08-2018
Skills
- Incident Management
- Network Administration
- Capacity Planning
- Performance Tuning
- Software troubleshooting
- Disaster Recovery
- Hardware troubleshooting
- Infrastructure Management
- Security Protocols
- Server Management
- Configuration Management
- System monitoring
- Asset Management
- Facility Maintenance
- Compliance Management
- Disaster Recovery Planning
- Infrastructure development
- Project Coordination
- Professionalism
- Interpersonal Skills
- Reliability
- Self Motivation
- Problem-Solving
- Operational Reporting
- Multitasking
- Teamwork and Collaboration
- Project Leadership
- Equipment procurement
Certification
- Certified Data Center Project Management (CDCPM) - Uptime Training Academy
- EXIN EPI Certified Data Centre Facilities Operations Specialist (CDFOS)
- EXIN EPI Certified Network Cabling Design Professional
- Certified Data Protection Officer - DPC Ghana
- Certified Data Center Associate
- • Certified Facilities Engineering, ATOS
- Facility Management - Maintenance and Repairs, Alison Education
- Protection and Control: High-Voltage Power Circuits, Alison Education
- Introduction to Critical Infrastructure Protection (ICIP), OPSWAT Academy
- DCC – Data Center Professional, Schneider Electric University
- Data Center Project Management Model, Schneider Electric University
Languages
English
First Language
French
Elementary (A2)
A2
Affiliations
- Uptime Tier 3 Certification for Mainone.
- 2Africa Submarine Cable Landing and Terminations.
- African Technology Submit, Johanurnesburg 2023
- Design and Construction of Digital Realty Data Center and CLS, Ghana
References
References available upon request.
Timeline
Data Center Operation Manager
Digital Realty
09.2023 - Current
Data Center Lead Engineer
IBX Data Center (Equinix, Mainone)
08.2021 - 09.2023
Data Center Operations Technician
MTN
01.2019 - 07.2021
Lead Engineer, Transmission
Huawei Technologies
02.2018 - 01.2019
Bachelor of Science - Electrical, Electronics Engineering Technologies
Regional Maritime University
MBA - Marketing Management
Accra Business School (KNUST - Certification)
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