ARTHUR CHUKWUKA OCHIN
4 El Golea Close Off Lingu Crescent Wuse 2 ,Abuja - Nigeria
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director
Ravel Merchandise and General Contractors
Abuja , Nigeria
01.2022 - Current
- Company Overview: (Import and export, Logistics, Recruitment Firm and Construction)
- (Import and export, Logistics, Recruitment Firm and Construction)
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Served as a public spokesperson at industry events or conferences.
- Negotiated agreements with external partners such as contractors or consultants.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Represented the organization at industry events, conferences, and public meetings.
- Directed operations to improve efficiency and increase profit margins.
Director
ACO Global Education services
Abuja
02.2021 - Current
- Company Overview: (Study Abroad Consulting and Travels)
- (Study Abroad Consulting and Travels)
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Monitored market conditions and competitor activities to inform business decisions.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
SENIOR REPRESENTATIVE
SI-UK Education
Abuja
06.2019 - 01.2021
- Developed customer service policies and procedures for the Senior Representative team.
- Monitored customer feedback to identify opportunities for improvement.
- Maintained up-to-date knowledge of products, services, pricing plans, promotions.
- Administered surveys to measure customer satisfaction levels.
- Represented the organization at conferences and trade shows.
- Confirmed that customers received efficient resolution to problems by researching issues and providing adequate information.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
- Established relationships with existing customers to promote new product or service opportunities.
- Built relationships, earning client trust through listening to drive sales.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Trained new representatives on product knowledge, sales strategies, and company policies.
STUDENT RECRUITMENT OFFICER
Preparation for life, (PFL) Education
Abuja
03.2018 - 05.2019
- Organized campus tours for prospective students and their families.
- Collaborated with faculty members and staff to create innovative outreach programs.
- Created marketing materials such as brochures, flyers, newsletters. to promote the school.
- Conducted presentations at high schools, community colleges, job fairs and other events to inform potential students about the college's offerings.
- Coordinated with admissions counselors on recruitment efforts including mailings of information packets.
- Provided guidance and counseling services for prospective students throughout the application process.
- Responded promptly to inquiries from prospective students via phone or email.
- Participated in student-oriented events such as open houses, career fairs, workshops.
- Facilitated meetings between college representatives and high school counselors and advisors to discuss admission requirements.
- Researched current trends in higher education recruiting methods and proposed new ideas for improvement.
- Attended conferences and professional development sessions related to student recruitment best practices.
- Reviewed applications submitted by prospective students and conducted interviews when necessary.
- Answered inquiries for students regarding financial aid and student account issues.
- Grew company market plans by exceeding projected and forecasted recruitment targets.
- Provided regular updates and feedback to candidates throughout the recruitment process to ensure a positive candidate experience.
- Fostered relationships with universities, industry associations, and other sources of high-quality candidates.
HUMAN RESOURCE ASSOCIATE AND ADMIN/PROJECT ASSISTANT
National youth service corps (nysc)
Kaduna, Nigeria
11.2016 - 11.2017
- Created reports summarizing resource usage and availability.
- Maintained accurate records of all resources used in each project.
- Scheduled or conducted new employee orientations.
- Prepared or maintained employment records using human resources management system software.
- Organized and maintained project documents and records.
- Prepared reports on project progress and performance metrics.
- Compiled data from various sources for use in reports or presentations.
- Created communication materials such as newsletters, brochures, emails. to promote projects internally and externally.
- Assisted with coordination of daily activities for projects.
Education
Bachelor of Science - Management and International Studies
Monash University
Australia04-2016
Foundation Certificate - Engineering (Pre-Engineering)
Sheffield International College
England 06-2011
Foundation certificate - Engineering
Glasgow International College
Scotland05-2010
Senior Secondary School Certificate (WAEC) -
Command Day Secondary School
Enugu01.2009
Skills
- Project Coordination
- Staff Management
- Operations Management
- Business Development
- Project Management
- Logistics Management
- Negotiation
- Crisis Management
- Charismatic Leader
- Human Resources Management
- Contract and Vendor Management
- Budget Management
- Team Management
Certification
- Project Management, Polytechnic West, Open University Australia, 01/01/18
- Procurement Certification, 01/01/20
REFERENCES
Upon Request
AWARDS
Award for Global Excellence, For contribution to Global Education from Leaders without Borders Development Center, Westminster Palace England
Fellow, Social Work Administration of Nigeria (FSWA)
Monash University Volunteer Programme
Languages
English
First Language
French
Beginner
A1
Spanish
Beginner
A1
Leadership Positions
- Board member, Thurch Technical LTD,
- Board member, Stellar fusion Athletics and sports LTD,
- President, Nigerian Student association, Monash South Africa, 03/01/15 - 11/30/15
- Finance officer/ Treasurer, Nigerian Student Association, Monash South Africa, 02/01/13 - 11/30/14
- Residence Advisor, Monash residential Services, Johannesburg South Africa 2013
- Representative, Under 18’s students, Sheffield International College, England, 09/01/10 - 04/30/11
- Assistant Treasurer, Nigerian student’s society, University of Sheffield, England, 09/01/10 - 04/30/11.
Timeline
Director
Ravel Merchandise and General Contractors
01.2022 - Current
Director
ACO Global Education services
02.2021 - Current
SENIOR REPRESENTATIVE
SI-UK Education
06.2019 - 01.2021
STUDENT RECRUITMENT OFFICER
Preparation for life, (PFL) Education
03.2018 - 05.2019
HUMAN RESOURCE ASSOCIATE AND ADMIN/PROJECT ASSISTANT
National youth service corps (nysc)
11.2016 - 11.2017
Bachelor of Science - Management and International Studies
Monash University
Foundation Certificate - Engineering (Pre-Engineering)
Sheffield International College
Foundation certificate - Engineering
Glasgow International College
Senior Secondary School Certificate (WAEC) -
Command Day Secondary School