Dynamic and results-driven professional with extensive experience at Ntachi-Osa Restaurant, excelling in customer service and cash handling. Proven track record of enhancing customer satisfaction and loyalty through effective communication and relationship building. Skilled in payment processing and team collaboration, consistently achieving sales growth and operational efficiency.
Hi, I’m
Arinzechukwu Okafor
Enugu,Enugu State
Summary
Overview
2026
years of professional experience
Work History
Ntachi-Osa Restaurant, Enugu.
Cashier
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Managed various payment methods securely, reducing discrepancies.
Ntachi-Osa Restaurant, Enugu.
Cashier Team Lead
Job overview
Ntachi-Osa Restaurant, Enugu.
Sales Representative
08.2017 - Current
Job overview
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Ensured knowledgeable and friendly service at each step of the customer journey.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Generated advertising brochure for vendor use.
- Built diverse and consistent sales portfolio.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Enugu State University of Science And Technology Agbani, Enugu State
Bachelor from Political Science
09.2024
University Overview
Skills
Customer service
Timeline
Sales Representative
Ntachi-Osa Restaurant, Enugu.
08.2017 - Current
Cashier
Ntachi-Osa Restaurant, Enugu.
Cashier Team Lead
Ntachi-Osa Restaurant, Enugu.
Enugu State University of Science And Technology
Bachelor from Political Science
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