Open To Work
ANYIWE REJOICE
AJAH LEKKI
Work Preference
Summary
Results-driven sales and customer service Professional with experience in sales, Customer relationship management, customer support, and administration. Skilled in lead generation, negotiation, customer service, problem solving, and building lasting client relationships.
Overview
6
6
years of professional experience
Work History
Sales Representative
M-KOPA
01.2020 - 01.2023
- Executed lead generation and conversion strategies to identify and engage prospective customers.
- Negotiated pricing and prepared sales agreements.
- Cultivated and sustained long-term customer relationships through consistent follow-up.
- Explained product features and benefits to customers.
- Gained in-depth understanding of company products to effectively address customer needs.
- Worked remotely to support team initiatives and objectives.
Sales Officer
Smollan (7UP)
01.2021 - 07.2022
- Promoted products and increased customer engagement.
- Collected customer feedback and recommended product enhancements to align with client needs.
- Gathered customer feedback and suggested product improvement.
- Performed competitor analysis to pinpoint market opportunities and inform sales strategy.
- Promoted products, driving increased customer engagement and interest.
Customer Service / Executive Sales Representative
Ntel communication
01.2017 - 12.2020
- Delivered exceptional customer service and sales support, fostering positive customer relationships.
- Ensured customer satisfaction with products and services.
- Conducted follow-ups with customers post-purchase to ensure satisfaction and address any concerns.
- Resolved customer complaints and escalated complex issues.
- Worked collaboratively with other department to provide effective solutions.
Secretary
Bailey's Hotel
11.2016 - 10.2017
- Welcomed visitors, directing them to appropriate personnel or departments to enhance visitor experience.
- Answered telephone calls, emails, and customer inquiries.
- Scheduled meeting, prepared meeting room, and recorded meeting minutes.
- Performed filing, photocopying, and administrative duties to support office operations.
- Assisted with bookkeeping and office documentation, ensuring accurate and organized financial records.
Education
Complete - Business Analyst
TechCrush
11.2025 - 03.2026
Higher National Diploma (HND) -
Delta State Polytechnic
Otefe-ogharaNational Diploma (ND) -
Delta State Polytechnic
OzoroSkills
- Sales
- Lead generation
- Negotiation
- Customer Service
- Communication
- Relationship Management
- Problem Solving
- Adaptability
- Teamwork
- Integrity
- Microsoft Office
Languages
English
First Language
Timeline
Complete - Business Analyst
TechCrush
11.2025 - 03.2026
Sales Officer
Smollan (7UP)
01.2021 - 07.2022
Sales Representative
M-KOPA
01.2020 - 01.2023
Customer Service / Executive Sales Representative
Ntel communication
01.2017 - 12.2020
Secretary
Bailey's Hotel
11.2016 - 10.2017
Higher National Diploma (HND) -
Delta State Polytechnic
National Diploma (ND) -
Delta State Polytechnic