Anuoluwapo Fatomi
Ibadan,OYO
Summary
Dynamic professional with a strong foundation in effective verbal articulation, time-management prowess, and creative problem-solving. Demonstrates expertise in documentation and quality assurance, complemented by proficiency in Microsoft Office Suite and customer relationship management tools. Adept at team collaboration, event planning and management, and handling email correspondence with precision. Committed to enhancing customer service experiences through multitasking and communication proficiency.
Recent graduate seeking to launch career with company offering professional development opportunities. Confident communicator, competent in answering phone enquiries and providing team assistance. Hold degree in Mass Communication and eager to expand on classroom experience.
Overview
1
1
Language
5
5
years of post-secondary education
1
1
year of professional experience
Work history
INTERN
ADRON HOMES AND PROPERTIES LTD
Ibadan, Oyo State
2025.07 - 2025.10
- Handled incoming calls and emails, ensuring prompt response.
- Streamlined filing system, enhancing office efficiency.
- Solved complex problems with effective teamwork and communication skills.
- Fostered positive relationships with clients for enhanced business reputation.
- Facilitated smooth operations within the department through organized file management and data entry tasks.
- Assisted senior staff in data analysis tasks to inform strategic decisions.
- Maintained a high level of service while dealing with client queries and complaints.
- Offered technical support, leading to enhanced user experience.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Documented customer details on the software for use in further interactions or actions.
- Ensured timely project completion for customer satisfaction.
- Managed time effectively to meet deadlines.
Intern
RADIOIITA 88.5FM
Ibadan, Oyo State
2024.07 - 2024.10
- Produced live broadcasts by coordinating production tasks and studio readiness each day.
- Planned outreach activities by organizing event planning schedules and contact lists.
- Edited audio for interviews and the sound cloud using Adobe Audition and waveform checks.
Education
Bachelor of Science - MASS COMMUNICATION
AJAYI CROWTHER UNIVERSITY
OYO, NIGERIA 2023.10 - 2026.07
Bachelor of Science - LINGUISTICS AND AFRICAN LANGUAGES (Transferred)
OBAFEMI AWOLOWO UNIVERSITY
Ile-Ife, Osun State 2021.01 - 2023.06
Skills
- Effective verbal articulation
- Time-Management prowess
- Documentation expertise
- Creative problem solving
- Team collaboration
- Presentaion skills
- Event planning and management
- Microsoft Office Suite
- Communication proficiency
- Email correspondence handling
- Customer relationship management tools
- Customer Service
- Multitasking
- Quality Assurance
Languages
English
Fluent
Timeline
INTERN
ADRON HOMES AND PROPERTIES LTD
2025.07 - 2025.10
Intern
RADIOIITA 88.5FM
2024.07 - 2024.10
Bachelor of Science - MASS COMMUNICATION
AJAYI CROWTHER UNIVERSITY
2023.10 - 2026.07
Bachelor of Science - LINGUISTICS AND AFRICAN LANGUAGES (Transferred)
OBAFEMI AWOLOWO UNIVERSITY
2021.01 - 2023.06