Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Work Availability
Driving, Music and Work
Hi, I’m

Anuoluwapo Adeleye

Abuja

Summary

Adept Phone Repair Technician with a proven track record at Remi Chris Computers, showcasing expertise in software diagnostics and exceptional customer service. Excelled in reducing device downtime and securing high-quality parts, enhancing customer satisfaction and repeat business. Demonstrated strong problem-solving abilities and teamwork, leading to streamlined repair processes and positive client feedback. Experienced with diagnosing and repairing phone hardware and software issues. Utilizes effective troubleshooting techniques to identify problems and implement solutions. Track record of delivering high-quality repairs while maintaining excellent customer satisfaction. Skilled phone repair professional with hands-on experience in diagnosing and fixing wide range of devices. Strong technical skills in hardware and software troubleshooting, combined with solid understanding of customer service principles. Known for collaborating effectively with team members and adapting to changing needs to ensure top-quality results. Reliable and resourceful, consistently delivering efficient and effective solutions.

Overview

4
years of professional experience

Work History

Remi Chris Computers

Phone Repair Technician
02.2022 - Current

Job overview

  • Completed warranty claims for eligible repairs, alleviating financial burdens on customers when applicable.
  • Trained new technicians in company procedures and best practices, fostering a cohesive team environment.
  • Stayed up-to-date on industry trends and emerging technologies to provide relevant solutions for customers'' phone problems.
  • Developed strong relationships with suppliers, securing high-quality replacement parts at competitive prices.
  • Increased repeat business through excellent communication and explanation of repair process to customers.
  • Streamlined repair processes by implementing effective time-management strategies and prioritizing tasks as needed.
  • Reduced device downtime for clients by performing accurate diagnostics and swift repairs.
  • Implemented inventory management system for tracking repair parts, streamlining order processes for efficiency gains.
  • Provided exceptional customer service, leading to positive reviews and recommendations from satisfied clients.
  • Enhanced customer satisfaction by providing timely and efficient phone repair services.
  • Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.

Premium Tech Hub Apple

Phone Repair Technician
10.2020 - 02.2022

Job overview

  • Maintained detailed records of all completed repairs, helping identify patterns in device malfunctions over time.
  • Assisted customers with setting up newly repaired devices, ensuring proper functionality before leaving the store.
  • Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
  • Collaborated with team members to troubleshoot complex issues, resulting in successful resolutions.

Education

Federal Polytechnic Nasarawa
Kama, Nasarawa

Higher National Diploma from Statistics
12-2024

Skills

  • Software diagnostics
  • Battery replacement
  • Network troubleshooting
  • Water damage repair
  • Screen replacement
  • Camera repair
  • Warranty services
  • Hardware diagnostics
  • Diagnostic tools
  • Data recovery
  • Component-level repair
  • Device assembly
  • Software installation
  • Hardware repair
  • Sales support
  • Mobile device management
  • Accessory installation
  • Operating systems
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Accomplishments

  • Supervised team of 22 staff members.
  • Achieved data recovery through effectively helping with software's.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Native language
English
Intermediate
B1

Timeline

Phone Repair Technician

Remi Chris Computers
02.2022 - Current

Phone Repair Technician

Premium Tech Hub Apple
10.2020 - 02.2022

Federal Polytechnic Nasarawa

Higher National Diploma from Statistics
Availability
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Driving, Music and Work

I love driving, listening to musics and i don't play with my work.

Anuoluwapo Adeleye