Anuoluwapo Adebayo
Summary
Dedicated food and beverage server specializing in customer satisfaction, food safety, and team collaboration. Proven ability to enhance dining experiences and streamline operations.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Food and Beverage Server
Item 7 Food Bank
Lagos , Nigeria
02.2023 - Current
- Provided excellent customer service in fast-paced food bank environment.
- Assisted in food preparation and presentation for community meals.
- Maintained cleanliness and organization of dining area and serving stations.
- Followed safety and sanitation guidelines during food handling processes.
- Engaged with clients to understand dietary preferences and needs.
- Provided exceptional service to high volume of daily customers.
- Followed proper sanitation standards when handling food and beverage items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other servers as needed during peak periods or when short-staffed.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Served meals in a timely manner according to established guidelines.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Store Manager
Moa construction and facilities
Ibadan
01.2020 - 06.2022
- Managed daily operations and ensured compliance with safety standards.
- Trained and supervised staff to enhance customer service skills.
- Implemented inventory management systems to optimize stock levels.
- Oversaw maintenance of store facilities and equipment functionality.
- Conducted regular audits to ensure adherence to company policies.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate records of employee performance reviews.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Education
Divine Model College
Ibadan , Nigeria Skills
- Customer service
- Food safety
- Menue knowledge
- Food preparation
- Customer relationship management
- Team collaboration
- Conflict resolution
- Inventory control
- Effective communication
- Problem solving
- Stress management
- Adaptability
- Cleaning and sanitizing
- Sales strategy
- Guest issue resolution
- Complaint handling
- Sanitation standards
- Order entry
- Point of sale
Languages
English
First Language
English
Advanced (C1)
C1
Affiliations
- Successfully Managed Full Time Professional Responsibilities While Volunteering n a Quality Assurance role, demonstrating strong time management and organisational skills
- Practice structure weekly planning to align work goals, personal growth, relationships and wellness routines
- Balance career development with ongoing upskilling in marketing and project management
Timeline
Food and Beverage Server
Item 7 Food Bank
02.2023 - Current
Store Manager
Moa construction and facilities
01.2020 - 06.2022
Divine Model College