ANTHONY ALENOGHENA OGHAIDOMHE
Admin/Procurement
City View, Berger Axis ,Lagos
Summary
Enthusiastic and experienced personnel eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Always willing for a clear understanding of assigned tasked and trained in listening. Motivated to learn, grow and excel in any industry worth working for.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Accounts/Assistant Procurement Manager
MICHEAL HAMMOND ENG. COMPANY
Asese-Ibafo, Lagos-Ibadan Exp. Way
01.2020 - 07.2022
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Developed productive relationships with key account holders.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Completed monthly profit and loss performance reports.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
- Assessed areas of service concern and developed improvement plans.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Funds Transfer Officer
United Bank For Africa (Adeniyi Jones/ACME Branch)
Ikeja, Lagos
04.2014 - 01.2019
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.
- Monitored transactions and customer behavior to identify signs of fraud.
- Properly processed deposits, withdrawals and payments for average of 30 customers daily.
- Examined financial statements and records to collect important details and verify calculations.
- Operated computers programmed with accounting software to record, store and analyze information.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Used Microsoft Word and other software tools to create documents and other communications.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Identified issues, analyzed information and provided solutions to problems.
Head Teller/Cash Management Officer
United Bank For Africa (Computer Village Branch)
Ikeja, Lagos
02.2010 - 03.2014
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Answered inquiries regarding checking and savings accounts and other related products.
- Replenished ATM funds in empty canisters prior to validation process.
- Mentored newly hired team members on appropriate responses to patron questions.
- Introduced customers to other bank team members to help meet financial needs.
- Handled various accounting transactions.
- Received loan and utility payments, sending funds to correct destinations.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Maintained friendly and professional customer interactions.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
Customer Service Officer
United Bank For Africa (NAFBASE Branch)
Ikeja, Lagos
03.2007 - 01.2010
- Resolved concerns with products or services to help with retention and drive sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Promoted company brand and unique offerings through personalized customer service.
- Provided primary customer support to internal and external customers.
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted call-in customers with questions and orders.
- Established and accurately prepared customers accounts to complete new purchases.
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
- Communicated with clients regarding account services, statements, and balances.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Updated account information to maintain customer records.
- Recommended products to customers, thoroughly explaining details.
- Recorded account information to open new customer accounts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collected and analyzed customer information to prepare product or service reports.
Bank Teller
Standard Trust Bank
Ikeja, Lagos
01.2004 - 02.2007
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted customers with compromised debit cards and issued new credentials.
- Removed mutilated currency from circulation.
- Audited fellow teller currency to contribute to dual-control procedures.
- Sold and cross-sold bank products to new and existing customers.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Placed orders for customer checks and verified starting numbers.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Turned in excess cash to maintain drawer security.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Processed customer transactions promptly, minimizing wait times.
- Stocked supplies for customers and personal teller station.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
B.Sc. - Business Administration
Olabisi Onabanjo University
Ago-Iwoye, Ogun State 10.2001 - 07.2007
Ordinary National Diploma (OND) - Accounting
Federal Polytechnic Auchi
Auchi, Edo State 05.1998 - 08.2000
Skills
Purchasing and procurement
Managerial skills
Managerial finance
Project manager supervision
Cooking and Listening to Music
Love trying out to cook different food recipes
Musics creates peace for the soul,
Timeline
Accounts/Assistant Procurement Manager
MICHEAL HAMMOND ENG. COMPANY
01.2020 - 07.2022
Funds Transfer Officer
United Bank For Africa (Adeniyi Jones/ACME Branch)
04.2014 - 01.2019
Head Teller/Cash Management Officer
United Bank For Africa (Computer Village Branch)
02.2010 - 03.2014
Customer Service Officer
United Bank For Africa (NAFBASE Branch)
03.2007 - 01.2010
Bank Teller
Standard Trust Bank
01.2004 - 02.2007
B.Sc. - Business Administration
Olabisi Onabanjo University
10.2001 - 07.2007
Ordinary National Diploma (OND) - Accounting
Federal Polytechnic Auchi
05.1998 - 08.2000