Anthony Ladega
Business Intelligence Analyst
34, Alhaji Jimoh Street, Ikeja,Lagos
Summary
Seasoned Business Intelligence Analyst experienced in the Fintech Industry providing employers with valuable and actionable insight to drive profit growth. Practiced at filtering information to find and highlight vital metrics and revelatory findings. Keen support business growth by leveraging intelligence assets to predict and reveal optimal business strategies.
Overview
11
11
years of post-secondary education
7
7
years of professional experience
Work History
Business Intelligence Analyst
Global Accelerex
Ikeja, Lagos
01.2019 - Current
- Deliver business efficiency and intelligence via data analysis, visualization and insightful reporting with BI and other analytical tools in order to monitor growth in line with business objectives across all platforms
- Design and develop metrics and reports, dashboards and analyses to drive key business decisions
- Monitor analytics and metrics result for seamless and effective Business Intelligence reporting
- Collaborate with stakeholders in managing analytics for new product projects to ensure delivery of desired outcomes within preset timelines
- Query MySQL Database
- Data Gathering, Transformation and Warehousing using ETL processes.
- Generate reports and make recommendations to the business as well as internal and external stallholders
- Keep up to date with industry best practices and innovation and create reports with identified opportunities to management showing findings
- Locate and define new process improvement opportunities.
POS Configuration Officer
Global Accelerex
Ikeja, Lagos
07.2017 - 12.2018
- Configuration of Point of Sales device terminals and ensuring excellent service through a first level Quality Control check, timely response, and acknowledgement of requests.
- Remote configuration device setup and friendly communication with both external and internal customers
- Interface effectively with the Regional Support Supervisors, Field Support Officers, Back Office Team, Relationship Officers and Contact Center in order provide technical solutions to challenges encountered while operating a POS terminal.
- Liaise with Regional Support Supervisors to daily monitor field-staff performance and ensure accuracy in performance measurement for weekly float and monthly bonus disbursement.
- Daily record keeping of treated configuration request.
POS Support Officer
Global Accelerex
Ikeja, Lagos
11.2016 - 06.2017
- Providing field support to Merchants across various business sectors on Point of Sales terminal issues.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Worked with customers to understand needs and provide excellent service.
- Developed team communications and and timely feedback of support status.
- Responding to emergency technical support tickets
- Creating awareness of company’s products and brands
Field Support Officer, Lead Trainer
Guarantee Trust Bank
Victoria Island, Lagos
04.2014 - 10.2016
- Train new recruits on field support services.
- Providing field support to Point of Sales terminals.
- Responding to emergency technical support tickets.
- Creating awareness of company’s products and brands.
Intern, Warehouse-Consumer Underwriting Unit
First City Monument Bank
Victoria Island, Lagos
06.2013 - 12.2013
- Book keeping and filing of Loan records across all Regions
- Record reconciliation with Excel
Data Entry Officer
Stream Insight Market Research
Maryland, Lagos
12.2020 - 12.2020
- Data entry with SPSS Package
- Missing values spot checking and evaluation
- First level entry quality check
SIWES - Field Survey Enumerator
National Bureau of Statistics, Oyo State
Ibadan, Lagos
08.2011 - 09.2011
- Data collection on Household survey and Farm survey.
- Map sketching and scaling .
- Data collection on Market survey of Tobacco product, Alcoholic and Non-Alcoholic Beverages .
Education
HND STATISTICS - Statistics
Yaba College Of Technology
Lagos State 01.2015 - 03.2018
ND STATISTICS - Statistics
Federal School Of Statistics
Oyo State 09.2010 - 06.2012
SSCE -
Baptist Boys High School, Abeokuta
Ogun State 09.2002 - 06.2008
Skills
Power BI tool
undefinedHobbies
Learning & Teaching, Travelling, Listening to Music
Timeline
Data Entry Officer
Stream Insight Market Research
12.2020 - 12.2020
Business Intelligence Analyst
Global Accelerex
01.2019 - Current
POS Configuration Officer
Global Accelerex
07.2017 - 12.2018
POS Support Officer
Global Accelerex
11.2016 - 06.2017
HND STATISTICS - Statistics
Yaba College Of Technology
01.2015 - 03.2018
Field Support Officer, Lead Trainer
Guarantee Trust Bank
04.2014 - 10.2016
Intern, Warehouse-Consumer Underwriting Unit
First City Monument Bank
06.2013 - 12.2013
SIWES - Field Survey Enumerator
National Bureau of Statistics, Oyo State
08.2011 - 09.2011
ND STATISTICS - Statistics
Federal School Of Statistics
09.2010 - 06.2012
SSCE -
Baptist Boys High School, Abeokuta
09.2002 - 06.2008
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