Anthonia Chinasa Obinna
Family And Human Services
Mbaise,Imo
Summary
Expertise in family and human services, Conselling and Dynamic Sales Manager with a proven track record at White House Restaurant, driving revenue growth through innovative sales strategies and exceptional relationship building. Expert in training sales teams and analyzing data to optimize performance, resulting in a significant increase in customer engagement and satisfaction. Strong communicator and problem solver dedicated to achieving results.
Personable and empathetic, with genuine passion for helping others achieve emotional well-being. Possesses foundational understanding in psychological principles and effective communication techniques, with focus on active listening and problem-solving. Committed to fostering positive change and providing support to individuals in need.
Offering compassionate and insightful approach, eager to learn and grow in supportive environment. Brings foundational understanding of human behavior and communication strategies, with focus on empathy and active listening. Ready to use and develop interpersonal and analytical skills in Desired Position role.
Overview
1
1
Language
3
3
years of professional experience
Work History
Sales Manager
White House Restaurant
03.2010 - 07.2013
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members on effective sales techniques and product knowledge.
- Analyzed sales data to identify trends, optimize inventory management, and improve profitability.
- Collaborated with kitchen staff to ensure alignment between menu offerings and customer preferences.
- Led weekly team meetings to assess performance metrics and strategize for upcoming promotions.
- Enhanced customer feedback mechanisms to refine service delivery and menu options based on insights.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Education
Bachelor of Science - Family And Human Service
BYU Pathway
Idaho 07-2026
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Verbal and written communication
Product knowledge
Sales expertise
Family and patient education
Documentation skills
Counseling
Mental health support
Self-care strategies
Building rapport
Client advocacy
Crisis intervention techniques
Behavior monitoring
Career counseling
Crisis response
Psychoeducation
Adept at conflict resolution
Anger management
Client records management
Adolescent counseling
Treatment Planning
Treatment plans
Relapse prevention
Suicide prevention
Client needs assessment
Intake assessments
Multicultural competence
Crisis intervention
Peer counseling
Motivational interviewing
Needs assessment
Care planning
Expertise in crisis intervention techniques
Client counseling
Strong public speaker
Social work
Grief counseling
Family dynamics
Learning disability awareness
Sexual health education
Personal development sessions
Case management proficiency
Substance abuse counseling
Daily living activities educator
Behavior modification
Cognitive behavioral therapy (CBT) expert
Social skills teacher
Community resources specialist
Group psychotherapy expert
Life transitions
Public speaking
Outreach programming specialist
Exceptional problem solver
Family therapy background
Suicide risk assessments
Psychology
Time management
Decision-making
Timeline
Sales Manager
White House Restaurant
03.2010 - 07.2013
Bachelor of Science - Family And Human Service
BYU Pathway