ANORA ONWUKWE
Caregiver
Otokutu
Summary
Dutiful, Empathetic and compassionate Healthcare assistant with 3 years experience providing Support under the guidance of healthcare professionals , to ensure adequate and superlative level of care , proficient in administering vital signs , maintaining patient record , assisting patients with activities of daily living , observe and monitor patients to promote physical and nutritional health and wellbeing . Compassionate team player recognized for positive , upbeat attitude and proactive demeanor in solving problems and ability to prioritize and multi task in fast paced environments while maintaining a focus in patients comfort and safety . flexible learner that adapts easily to new challenges , possess a strong understanding of medical terminology , infection control protocols and HIPAA compliance , holds relevant certifications such as CPR and first aid certification and a commitment to ongoing professional development.
Overview
3
3
years of professional experience
1
1
Language
Work History
Care Giver
Shakti And Saints Luxury Care Home
06.2022 - Current
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with residents to deliver emotional support and companionship. Assisted residents with self-administered medications.
- Completed regular check-ins and progress report for each client.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted nursing staffs with completing daily rounds, answering calls ,recorded residents' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, dental care and personal grooming.
- Responded to resident's requests for suppliers and personal comforts , laundered items, and made bed to keep patients' bedroom clean.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Adhered to resident's special diets and provided supplementary drinks using nursing staff supervision ,cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Safeguarded resident's privacy by strictly adhering to HIPAA guidelines in all aspects of care provision and record keeping.
Customer Care Attendant
KENN NAKPODIA GLOBAL VENTURES
01.2021 - Current
- Assisted call-in customers with questions and orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Logged call information and solutions provided into internal database.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Navigated multiple computer systems and applications to find information.
- Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
- Communicated with clients regarding medical services, and clinical recommendations .
- Maintained up-to-date knowledge of each product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Personal Caregiver
Onwukwe Cordelia
08.2021 - 10.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Administered insulin as directed by physician.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Accompanied , ensured safety and comfort of client during long trips.
- Guided client to restroom , to support bladder and bowel relief requirements , and aided with care and maintenance of urinary catheter .
- Handling, safe keeping and storage of clients chemotherapy medications and herceptin.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Maintained strong connections with caregiver community and cancer foundations to gain continuous knowledge and support.
- Charging ,discharging and unblocking of clients( jp )drain , after mastectomy surgery.
- Monitored clients vital signs, blood glucose level, administered medications and tracked behavior to keep healthcare professional well informed .
- Scheduled and accompanied client to medical appointments , chemotherapy and radiotherapy sessions .
Education
High School Diploma -
Our Lady Of Nigeria Secondary School
Oghara - Oghareki , Delta State 04.2001 -
Skills
Meal Preparation
Additional Information
Reference available on request
Timeline
Care Giver
Shakti And Saints Luxury Care Home
06.2022 - Current
Personal Caregiver
Onwukwe Cordelia
08.2021 - 10.2022
Customer Care Attendant
KENN NAKPODIA GLOBAL VENTURES
01.2021 - Current
High School Diploma -
Our Lady Of Nigeria Secondary School
04.2001 -
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