Annabelle Chimamaka Nnacho
Lagos
Summary
Dynamic and results-driven administrative support professional and data entry specialist with over four years of experience managing complex administrative tasks and high-volume data entry. Adept at using tools such as MS Office and Google Workspace, I consistently deliver accurate, high-quality work that improves organizational efficiency. Skilled at working in fast-paced environments and contributing to team success through proactive problem-solving, attention to detail, and effective communication
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Safiyo
08.2023 - Current
- Processed and verified over 3000 data entries weekly with a 95% accuracy rate, ensuring the integrity and reliability of organizational data.
- Streamlined data entry processes, reducing manual input errors and improving overall data management efficiency by 20%.
- Collaborated with cross-functional teams to ensure timely completion of data-driven projects, consistently meeting tight deadlines.
Data Entry Associate
Branding and Promo
06.2024 - 08.2024
- Managed a spreadsheet database of over 5000 restaurant entries for a meal deals app, achieving a 95% data accuracy rate.
- Conducted extensive research, collected data on Toronto-based restaurants, and entered over 100 records daily, contributing to the expansion of the app's data repository.
- Improved database efficiency by mastering the newly implemented MealDeals software and optimizing data entry workflows.
Virtual Administrative Assistant
Orchid Media
02.2024 - 03.2024
- Conducted in-depth market research and data mining for local photographers and videographers, increasing client lead generation by 25%.
- Organized and updated a comprehensive Google Sheet of business leads, ensuring accurate and up-to-date contact information.
- Provided virtual assistance that boosted the client's operational efficiency through task management and streamlined communication.
Virtual Administrative Assistant
FirstClassPilot
08.2022 - 01.2024
- Increased communication efficiency by 50% through effective email management and streamlining all incoming and outgoing correspondence.
- Achieved 95% client satisfaction by organizing administrative tasks, managing appointments, and scheduling with precision and attention to detail.
- Successfully processed over 2000 data entries weekly with 95% accuracy, directly contributing to the project’s timely completion and data integrity.
Customer Support Representative (Live Chat)
StakeCut
01.2023 - 10.2023
- Delivered exceptional customer support by handling over 200 inquiries daily, leading to an 80% improvement in customer satisfaction.
- Reduced response times by 50% through the use of tools like Twak.to and ClickUp, enhancing overall customer experience.
- Consistently exceeded performance metrics, including issue resolution time, improving customer retention and engagement.
Lead Researcher / Chief of Diet Tribe
Jatado Tech LTD
10.2020 - 08.2022
- Managed a high-performing team of six, fostering a collaborative and productive work environment.
- Successfully planned, executed, and delivered projects on time and within budget.
- Employed research techniques to gather and analyze nutritional data, contributing to valuable insights.
Administrative Assistant/Front Desk Receptionist
Fairview School
04.2021 - 02.2022
- Fostered improved communication between staff, parents, and teachers, increasing school efficiency and overall coordination.
- Managed administrative records and implemented a data entry system using Excel, improving data accessibility and accuracy.
- Streamlined delivery and pickup processes, ensuring a smooth daily operation of school activities.
Education
Bachelor of Science - Biochemistry
Godfrey Okoye University.
Enugu State, Nigeria09.2020
Skills
- Data Management: MS Excel, Google Sheets
- Administrative Tools: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive)
- Project Management: ClickUp, Asana, Trello
- Communication: Google Meet, Zoom, Slack, Teams
- Scheduling: Google Calendar, Calendly
- Online Storage: Google Drive, OneDrive, Dropbox
- Other Tools: Hootsuite, Canva, Grammarly, ChatGPT
Certification
- Career Essentials in Project Management - LinkedIn Learning.
- Career Essentials in Administrative Assistance - LinkedIn Learning.
- Data Entry Certification – Data Entry Academy by Accounting Hub.
- Virtual Assistant Certification. - The techie Mentor.
- Diploma in Business Administration - Alison.
- Accelerated Soft Skills Training - Jobberman.
Timeline
Data Entry Associate
Branding and Promo
06.2024 - 08.2024
Virtual Administrative Assistant
Orchid Media
02.2024 - 03.2024
Data Entry Specialist
Safiyo
08.2023 - Current
Customer Support Representative (Live Chat)
StakeCut
01.2023 - 10.2023
Virtual Administrative Assistant
FirstClassPilot
08.2022 - 01.2024
Administrative Assistant/Front Desk Receptionist
Fairview School
04.2021 - 02.2022
Lead Researcher / Chief of Diet Tribe
Jatado Tech LTD
10.2020 - 08.2022
Bachelor of Science - Biochemistry
Godfrey Okoye University.
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