Anita Omameh
Virtual customer service representative
Asaba ,Delta State
Summary
I excelled as a Customer Support Assistant at Moniepoint Mfb, enhancing customer satisfaction through expert service and effective problem solving , I significantly improved service efficiency. My ability to master multitasking and communication has consistently delivered positive outcomes in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Support Assistant
Upwork
11.2023 - 08.2024
I answer any questions customers may have by phone, handle complaints, check product Availability and overall just make things easier for customers if they are having difficulties with the service
Education
Bsc - Mass Communication
Delta State University Abraka
Delta State Abraka 08.2022
Skills
Customer service expert
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Self-Motivated
Active Listening
Multitasking Abilities
Written Communication
Good Telephone Etiquette
Critical Thinking
Excellent Communication
Timeline
Customer Support Assistant
Upwork
11.2023 - 08.2024
Bsc - Mass Communication
Delta State University Abraka