• Greeting incoming visitors and customers professionally and provided friendly, Knowledgeable Assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated clients records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered central telephone system and directed calls accordingly.
• Handled cash transaction and maintained sales and payment records accurately.
• Managed multiple tasks and met time-sensitive deadlines.
• Corresponded with clients through email, telephone,or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and fixing documents.