Anigbogu Kenechukwu
Sale Rep
Enugu,Enugu State
Summary
Dynamic educator and customer service professional with a proven track record at College and MTN Communications. Excelled in fostering student relationships and boosting sales targets through expert product knowledge and customer consulting. Skilled in maintaining customer databases and employing core strengthening techniques. Achieved significant engagement and sales goals by leveraging both hard and soft skills.
Overview
6
6
years of professional experience
1
1
Language
Work History
Staff member
Institute of management and Technology
Enugu , Enugu
11.2023 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Participated in team-building activities to foster teamwork and collaboration.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
- Assisted with onboarding new staff members, providing orientation and support.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
Teacher
College
05.2021 - 01.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Customer Service Representative
MTN Communications
05.2018 - 10.2019
- Handled client deposits and transactions and updated billing information in company databases.
- Advised clients regarding SIM card registration and pricing schedules.
- Worked with management teams to achieve annual sales plans, goals, and targets.
Education
Bachelor Of Science - Economics
University of Nigeria Nsukka
Enugu State07.2022
Skills
Core Strengthening
Product and Service Knowledge
B2B Sales
Maintaining Customer Database
Consulting with Customers
Online Chat
Information Updates
Timeline
Staff member
Institute of management and Technology
11.2023 - 10.2024
Teacher
College
05.2021 - 01.2022
Customer Service Representative
MTN Communications
05.2018 - 10.2019
Bachelor Of Science - Economics
University of Nigeria Nsukka