ANIETIE ANIETIENTEABASI
TRAVEL CONSULTANT
7 HASSAN ABIODUN, IKEJA
Summary
Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in ticketing and reservation consultant position. Ready to help team achieve company goals. Possessing an in-depth knowledge
of customer service and business development with excellent multi level communication skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Ticketing Specialist
ESTYMOL TRAVEL AND TOURS
Ikeja
02.2022 - 12.2023
- Reviewed tickets, identification, and passports to verify traveler identity.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Checked baggage at gate and loaded onto ramp.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
- Directed passengers to correct airport terminal locations.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Real Estate Consultant
RIV COURT ESTATE
PORT HARCOURT
02.2019 - 06.2021
- Generated leads for sales and rental properties through cold calls and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Informed home buyer of sales, construction and warranty processes.
Education
ADVANCED DIPLOMA - AIRLINE TICKETING AND RESERVATION
UNIVERSAL SCHOOL OF AVIATION
LAGOS 09.2021 - 12.2021
Bachelor of Science - Computer Science
RIVER STATE UNIVERSITY
PORT HARCOURT 09.2014 - 09.2018
Skills
Basic computer skills
Certification
GALILEO
Timeline
Ticketing Specialist
ESTYMOL TRAVEL AND TOURS
02.2022 - 12.2023
GALILEO
02-2022
SABRE
12-2021
ADVANCED DIPLOMA - AIRLINE TICKETING AND RESERVATION
UNIVERSAL SCHOOL OF AVIATION
09.2021 - 12.2021
Real Estate Consultant
RIV COURT ESTATE
02.2019 - 06.2021
Bachelor of Science - Computer Science
RIVER STATE UNIVERSITY
09.2014 - 09.2018
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