ANIETIE ANIETIENTEABASI
TRAVEL CONSULTANT
7 HASSAN ABIODUN, IKEJA
Summary
Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in ticketing and reservation consultant position. Ready to help team achieve company goals. Possessing an in-depth knowledge
of customer service and business development with excellent multi level communication skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Ticketing Specialist
ESTYMOL TRAVEL AND TOURS
Ikeja
02.2022 - 12.2023
- Reviewed tickets, identification, and passports to verify traveler identity.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Checked baggage at gate and loaded onto ramp.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
- Directed passengers to correct airport terminal locations.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Real Estate Consultant
RIV COURT ESTATE
PORT HARCOURT
02.2019 - 06.2021
- Generated leads for sales and rental properties through cold calls and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Informed home buyer of sales, construction and warranty processes.
Education
ADVANCED DIPLOMA - AIRLINE TICKETING AND RESERVATION
UNIVERSAL SCHOOL OF AVIATION
LAGOS 09.2021 - 12.2021
Bachelor of Science - Computer Science
RIVER STATE UNIVERSITY
PORT HARCOURT 09.2014 - 09.2018
Skills
Basic computer skills
Mathematical calculations
Passport reviews
Information assistance
Reservation management
Booking issues
Cash Handling
Good Telephone Etiquette
MS Office
Analytical and Critical Thinking
Excellent Communication
Certification
GALILEO
Timeline
Ticketing Specialist
ESTYMOL TRAVEL AND TOURS
02.2022 - 12.2023
GALILEO
02-2022
SABRE
12-2021
ADVANCED DIPLOMA - AIRLINE TICKETING AND RESERVATION
UNIVERSAL SCHOOL OF AVIATION
09.2021 - 12.2021
Real Estate Consultant
RIV COURT ESTATE
02.2019 - 06.2021
Bachelor of Science - Computer Science
RIVER STATE UNIVERSITY
09.2014 - 09.2018