ANIEFON ETUKUDO
Summary
A highly skilled professional with expertise in multitasking, IT literacy, and effective use of numerical skills. Demonstrates proficiency in Microsoft Office Suites and PC troubleshooting, alongside strong communication abilities and book-keeping basics. Adept at prioritizing tasks efficiently while maintaining discretion with sensitive information. Possesses competencies in audit coordination and compliance awareness, contributing to profitability improvement strategies. Career goals include leveraging technical skills to enhance organizational efficiency and drive strategic growth.
Overview
12
12
years of professional experience
18
18
years of post-secondary education
Work history
Cash Officer
Keystone Bank Limited
Uyo, Akwa Ibom State
02.2023 - 01.2026
- I ensured that all transactions are properly balanced
- I ensured accuracy and promptness of tellers under my supervision
- I ensured that policies and procedures are followed
- I ensured ATM Uptime and Reconciliation
- Conducted regular audits to ensure regulatory compliance.
- Attended and served customers within turnaround time
- Maintain and Managed Cash Flow in the branch
- Supervised Tellers to ensure that Customers are well attended to
Customer Service
Keystone Bank Limited
Uyo, Akwa Ibom State
07.2019 - 02.2023
- Deliver qualitative service to customers
- Promote bank products and services
- Maintain and manage existing accounts
- Capture new accounts
- Respond to customer inquiries and resolve
- Maintain customer database and update periodically
- Assist customers in depositing and withdrawing cash
- Refer complex issues to the management
- Ensure best practices in rendering services to customers
- Successfully convinced many customers to get Credit cards. Solved dilemma.
- Effectively remained personable during rush hours, long days And late-night closings. Earned return customers
- Skills: problem solving teamwork
Direct Sales Associate
Keystone Bank Limited
Port Harcourt
10.2017 - 02.2019
- Developing new business prospects in specific geographic areas through cold calls
- Interacting with existing customers to increase sales of bank products and services.
- Sales and marketing of banking services
Asst. Monitoring & Evaluation Officer
Rhema Care Integrated Development Centre
Port Harcourt
02.2017 - 10.2017
- Designing and implementing the M&E activities of the project, assisting the project manager in preparing Quarterly/annual reports on project progress and monitor project activities on a regular basis.
- Monitoring all project activities, expenditures and Progress towards achieving the project output.
- Monitoring and evaluating overall progress on Achievement of results.
- Providing feedback to the project manager on Strategies and activities.
- Assisting the manager in the preparation of Reports on the findings and lessons learned from Projects innovations
Computer Analyst
Globacom Limited Nigeria
Port Harcourt, Rivers State
05.2016 - 02.2017
- Interpreting data, analyzing results using statistic techniques and proving ongoing reports.
- Developing and implementing databases, data Collection system, data analytics and other strategies that option statistical efficiency and quality.
- Acquiring data from primary or secondary data sources and maintaining database/data system.
- Filter and “clean” data by reviewing computer reports, printouts and performance Indicators to locate and correct code problems.
- Locating and defining new process improvement opportunities
Teacher, Computer Science
Command Secondary School
Ohafia, Abia State
03.2015 - 05.2016
- Curriculum review and subject outline development
- Subject delivery, implementation and management
- Student evaluation implementation and management
Information Security and Risk Advisory Associate
University of Port Harcourt ICT Centre
Port Harcourt
02.2014 - 12.2014
- Front desk ICT services and liaison to staff/student.
- ICT troubleshooting and resolution for the Centre.
- Key involvement in ICT resource allocation and management for the Centre.
Education
Bachelor of Technology - Information Management Technology
Federal University of Technology, Owerri
Imo state, Nigeria 12.2009 - 11.2014
WASSCE O-level -
St Mary Science College
Ediene-Abak, Abak, Akwa Ibom State, Nigeria 09.2001 - 06.2007
First School Leaving Certificate -
Monika Kingdergarten and Elementary School
Ikot Ekpene, Akwa Ibom State, Nigeria 09.1994 - 07.2001
Skills
- Multitasking capability
- High level of IT literacy
- Using numerical Skills effectively
- Good communication skill
- Book-Keeping basics
- Efficient task prioritization
- Sensitive information discretion
- Microsoft Office Suites
- PC Troubleshooting
- Computer networking
- Compliance awareness
- Profitability improvement strategies
- Audit coordination competencies
Languages
English
Pidgin
References
References available upon request.
Timeline
Cash Officer
Keystone Bank Limited
02.2023 - 01.2026
Customer Service
Keystone Bank Limited
07.2019 - 02.2023
Direct Sales Associate
Keystone Bank Limited
10.2017 - 02.2019
Asst. Monitoring & Evaluation Officer
Rhema Care Integrated Development Centre
02.2017 - 10.2017
Computer Analyst
Globacom Limited Nigeria
05.2016 - 02.2017
Teacher, Computer Science
Command Secondary School
03.2015 - 05.2016
Information Security and Risk Advisory Associate
University of Port Harcourt ICT Centre
02.2014 - 12.2014
Bachelor of Technology - Information Management Technology
Federal University of Technology, Owerri
12.2009 - 11.2014
WASSCE O-level -
St Mary Science College
09.2001 - 06.2007
First School Leaving Certificate -
Monika Kingdergarten and Elementary School
09.1994 - 07.2001