ANIEDI EKPENYONG

• Sourcing for young and competent graduates.
• Planning and Organizing of Recruitment Tests and Interviews.
• Planning and Organizing of Induction and Training for New Recruits.
• Designing Training Programs - Modules and courses and capable facilitators.
• Participating in Training programs as a facilitator of selected courses.
• Part of the team working on an online eLearning software

ACHIEVEMENTS

• Developed and implemented a new recruitment strategy
• Successfully completed the recruitment of over 250 graduates and technicians in less than 3 months.
• Planned and executed training program for over 100 trainee technicians in less than a month.
• Managed full cycle of recruiting, hiring and onboarding new employees.

Team Lead, Debt Recovery and Revenue Protection

• Working with team members to liaise with defaulting customers and renegotiating debt payment.
• Use of mobile application for data capturing
• Responded to inquiries from customers and public regarding electricity infractions
• Report writing

ACHIEVEMENTS

• One of the top ranking teams amongst the Debt Recovery and Revenue Protection team.
• Smoothly oversaw team to achieve over 80% of performance targets with 90% accuracy rate.
• Responded to inquiries from contractors and public regarding code violations and other issues with projects.
• Resolving customer complaints with record speed.

• Deployed GPS Systems in the capturing of the precise location of customer base and company assets, to provide data required to make strategic decisions in the future

ACHIEVEMENTS

• Led a team of 5 persons in collation of customer details and delivered enumeration projects in record time
• Oversaw daily operations to ensure high levels of productivity.