Dynamic Manager of Human Resources bringing over 5 years of experience providing guidance on human resources topics and challenges. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
2
2
Certificates
Work History
Human Capital Management Manager
Nigerian Interbank Settlement Systems
Lagos
01.2022 - Current
Completed human resource operational requirements by scheduling and assigning employees.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Planned and launched large-scale events that boosted employee participation by 20%.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Oversaw HR needs for 200-employee operation across our business locations.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Worked alongside global business leader to deploy new training strategies.
Improved office efficiency by effectively managing internal communications and correspondence.
Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks
Advocated for staff members, helping to identify and resolve conflicts
Pre-screened resumes prior to sending to corporate hiring managers for consideration
Worked alongside global business leader to deploy new training strategies
Coordinated implementation of people-related services, policies and programs through departmental staff
Human Resources Generalist
MML Consulting
Lagos
01.2016 - 01.2021
Developed and enforced company policy and procedures relating to human resources activity.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
Implemented company's first sourcing tracking system.
Improved operational processes resulting in productivity increase in HR department.
Audited workplace, employee and management policies and procedures.
Conducted salary survey research for both exempt and non-exempt positions.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
Managed employee rewards programs.
Shadowed employees to determine accurate description of duties and skills required for each position.
Liaised with HR and payroll to coordinate and manage employee leaves of absence.
Verified that vendors received timely enrollment information, changes and terminations.
Team Leader - Project Management
Total E&P
lagos
09.2007 - 02.2016
Maintained relationships with material vendors to lower costs and diversify capabilities.
Updated operational methods and oversaw accounting procedures for improved efficiency.
Developed and initiated projects, managed costs and monitored performance.
Met project deadlines without sacrificing build quality or workplace safety.
Accelerated progress by continually reviewing performance, budgets and project timelines.
Identified plans and resources required to meet project goals and objectives.
Maintained clear communication with precise technical writing to document and inform critical processes.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Support Engineer
Cisan International
Port Harcourt
06.2004 - 07.2007
Patched software and installed new versions to eliminate security problems and protect data on over 300 systems in our affiliate
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments over 200 systems.
Wrote authoritative engineering specifications to clear up avoid confusing in field regarding design parameters or functions.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Head, Real-Time Payments at Ghana Interbank Payment and Settlement Systems (GhIPSS) LimitedHead, Real-Time Payments at Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
Head of Information Technology at Ghana Interbank Payment and Settlement Systems LtdHead of Information Technology at Ghana Interbank Payment and Settlement Systems Ltd
Agent and Merchant Support (National Service) at Ghana Interbank Payment and Settlement Systems Ltd.Agent and Merchant Support (National Service) at Ghana Interbank Payment and Settlement Systems Ltd.