Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Timeline
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Angela Emy-Ngoye

Angela Emy-Ngoye

Human Capital Manager
Oba Oyekan

Summary

Dynamic Manager of Human Resources bringing over 5 years of experience providing guidance on human resources topics and challenges. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations.

Overview

17
17
years of professional experience
9
9
years of post-secondary education
2
2
Certificates

Work History

Human Capital Management Manager

Nigerian Interbank Settlement Systems
Lagos
01.2022 - Current
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Planned and launched large-scale events that boosted employee participation by 20%.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Oversaw HR needs for 200-employee operation across our business locations.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Worked alongside global business leader to deploy new training strategies.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks
  • Advocated for staff members, helping to identify and resolve conflicts
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration
  • Worked alongside global business leader to deploy new training strategies
  • Coordinated implementation of people-related services, policies and programs through departmental staff

Human Resources Generalist

MML Consulting
Lagos
01.2016 - 01.2021
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
  • Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
  • Implemented company's first sourcing tracking system.
  • Improved operational processes resulting in productivity increase in HR department.
  • Audited workplace, employee and management policies and procedures.
  • Conducted salary survey research for both exempt and non-exempt positions.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
  • Managed employee rewards programs.
  • Shadowed employees to determine accurate description of duties and skills required for each position.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Verified that vendors received timely enrollment information, changes and terminations.

Team Leader - Project Management

Total E&P
lagos
09.2007 - 02.2016
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Developed and initiated projects, managed costs and monitored performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Accelerated progress by continually reviewing performance, budgets and project timelines.
  • Identified plans and resources required to meet project goals and objectives.
  • Maintained clear communication with precise technical writing to document and inform critical processes.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Facilitated communication between internal personnel, contractors and vendors for project cohesion.

Support Engineer

Cisan International
Port Harcourt
06.2004 - 07.2007
  • Patched software and installed new versions to eliminate security problems and protect data on over 300 systems in our affiliate
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments over 200 systems.
  • Wrote authoritative engineering specifications to clear up avoid confusing in field regarding design parameters or functions.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Education

Master of Science - Strategic Quality Management

University of Portsmouth
United Kingdom
09.2015 - 07.2018

Bachelor of Science - Computer Science/Statistics

University of Nigeria Nsukka
Nsukka
02.1992 - 07.1998

Skills

  • Talent management
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Certification

  • Certified L&D Specialist, AIHR Academy

Interests

  • Reading,traveling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

  • Certified L&D Specialist, AIHR Academy
05-2022

Human Capital Management Manager

Nigerian Interbank Settlement Systems
01.2022 - Current

Human Resources Generalist

MML Consulting
01.2016 - 01.2021

Master of Science - Strategic Quality Management

University of Portsmouth
09.2015 - 07.2018

Team Leader - Project Management

Total E&P
09.2007 - 02.2016
  • ITIL Foundation, EXIN
09-2007

Support Engineer

Cisan International
06.2004 - 07.2007

Bachelor of Science - Computer Science/Statistics

University of Nigeria Nsukka
02.1992 - 07.1998
Angela Emy-NgoyeHuman Capital Manager