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Angel Ugo
Alimosho ,Lagos, Nigeria
Overview
1
1
Language
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteWork History
Front Desk Receptionist
KC
Lagos, Nogeria
10.2025 - 07.2026
- Greeted and assisted visitors at the front desk with a friendly demeanor.
- Answered phone calls, directing inquiries to appropriate departments efficiently.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Coordinated appointment scheduling for staff and clients using office software, ensuring efficient use of time.
- Facilitated scheduling of appointments for clients and visitors, enhancing overall front desk efficiency.
- Resolved customer complaints and issues promptly, adhering to established protocols to maintain satisfaction.
- Clarified company policies and procedures to visitors at the front desk, ensuring they understood guidelines.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Preserved office security by following safety procedures and controlling access via reception desk.
Teacher
Early poppers
Lagos, Nigeria
04.2020 - 07.2022
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Developed engaging lesson plans for early childhood education programs.
- Implemented age-appropriate activities to enhance children's social skills.
- Maintained a safe and nurturing classroom environment for young learners.
- Maintained a safe and orderly learning environment for all students.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Collaborated with parents to discuss student progress and concerns.
- Fostered positive relationships among students to promote teamwork and cooperation.
- Assessed student development using observation and informal assessments.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Supervised students throughout day, both in classroom and outside during breaks.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Organized educational events that encouraged family involvement in learning.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
Education
Bachelor of Science - Healthcare Management
Global Wealth University
Lagos, Nigeria 09.2022 - 07.2025
Korecome Comprehensive College
Lagos, Nigeria Skills
- Front desk management
- Customer service
- Appointment scheduling
- Meeting scheduling
- Hospitality services
- Payment processing
- Customer assistance and interaction
- Communication effectiveness
- Time management
- Problem resolution
- Attention to detail
- Issue handling
- Planning effectiveness
- Office software proficiency
- Word processing
- Record keeping
- Basic accounting
- Mail sorting
- Package and mail receipt
- Office supplies ordering
- Email and telephone decorum
- Phone etiquette
- Listening skills
- Hospitality best practices
- Correspondence typing
- Data confidentiality
- Researching skills
- Proficient in [software]
- Problem-solving skills
- Confidentiality handling
- Word processing
- Problem-solving skills
Languages
English
Proficient (C2)
C2
Certification
- Project management in oil and gas
- Onshore offshore environmental and safety in joint professional training support program
Accomplishments
- I was promoted as a manager and supervisor
References
References available upon request.
Timeline
Front Desk Receptionist
KC
10.2025 - 07.2026
Bachelor of Science - Healthcare Management
Global Wealth University
09.2022 - 07.2025
Teacher
Early poppers
04.2020 - 07.2022
Korecome Comprehensive College