Andrew Oguntolu
ADMINISTRATIVE PROFESSIONAL
ABUJA
Summary
Experienced Administrator with a demonstrated history of working in the consumer services industry, foreign Office, and Education. Skilled in Microsoft Word, web contents, web design, photography, Sales, Team Building, Contact Centers, and Management. Skilled professional in Administration.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Administrative Officer
BINGHAM UNIVERSITY
NASARAWA STATE
10.2018 - Current
- Alumni Relation and Public Affairs officer. I am responsible for fostering and maintaining strong connections between the university and its alumni. This role involves engaging with graduates of the university, creating programs that enhance their relationship with the institution, and encouraging their continued involvement.
- Communication Officer for Zankli Research Centre and LIGHT Consortium which is UK funded programme. I actively handle communications and assist the research uptake team.
- As a Public Affairs Officer of the University, I am responsible for managing the university's external communication and public relations efforts. This role focuses on enhancing the university's visibility, reputation, and image within the broader community.
- Provide administrative support for the Dean and Secretary of the Postgraduate school including calendar management, arranging travel, secretarial support and the provision of financial reporting on budgets and purchasing
- Assist in admissions and registration processes by ensuring that accurate data is obtained and recorded for the postgraduate school
- Serve as secretary during board meetings, by ensuring that proceedings are recorded accurately and succinctly
- Organize a filing system for office documentation and correspondence
- Executive administrative assistant, preparing briefings and correspondence; responding to emails on behalf of senior management; preparing papers, reports and presentation
- Maintain up to date knowledge of University procedures, processes and current initiatives, projects and issues particularly
- Financial support- oversee and undertake the raising of requisitions, tracking orders, collating expenses and purchase cards
- Prepare regular reports on expenses and office budgets
- Effective monitoring of requests and liaising with the Bursary Department to
- Manage correspondence with the various departments of the university.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Delivered performance reviews, recommending additional training or advancements
- Created, prepared, and delivered reports to various departments
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance
- Prepared reports to assist business leaders with key decision making and strategic operational planning
- Prepared agendas and took notes at meetings to archive proceedings
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Updated reports, managed accounts, and generated reports for company database
Administrative Assistant & Procurement Officer
EMBASSY OF BRAZIL, ABUJA
Abuja, Abuja
09.2013 - 02.2017
- Managed and coordinated multiple daily operations and completed detailed reports, ensuring the accuracy of all data
- Reviewed and managed confidential documents and files, scheduled and coordinated meetings
- Ordered and managed office supplies by developing plans for purchasing equipment, services and supplies
- Provided ICT support to the Embassy in partnership with external ICT service providers
- Responsible for office maintenance, lease agreements, insurance, health insurance and life insurance
- Coordinates budget preparation and on-going financial management and reporting
- Develops, manages, and oversees effective relationships with service providers, suppliers, vendors and contract companies; ensuring transparency and value for money
- Participate in the selection process of suppliers based on different criteria
- Maintain records of purchases, pricing and other important data
- Review and analyse all vendors/suppliers, supply and price option
- Develop plans for purchasing equipment, services and supplies
- Maintain and update list of suppliers and their qualification, delivery times and potential future development.
- Restocked supplies and placed purchase orders to maintain adequate stock levels
CUSTOMER SUPPORT ASSOCIATE
Techmahindra IT and Telecom Solution, OGUN STATE
01.2013 - 08.2013
- Attract potential customers by answering product and service questions; suggesting information about other products and services
- Confer with customers by telephone in order to provide information about products and services
- Resolve product or service problems by clarifying the customer’s complaint: determine the cause of the problem; selecting and explaining the best solution to solve the problem; follow-up to ensure resolution
- Refer unresolved customer grievances to designated departments for further investigation
- Response to calls, solving problems, handling complaints and enquiries, Tele- marketing.
- Answered product and service questions, suggesting other offerings to attract potential customers
- Provided primary customer support to internal and external customers
- Issued credits for contested returns, shipping fees and damaged merchandise
Education
Master of Science - ELECTION MANAGEMENT
BINGHAM UNIVERSITY
NIGERIA 01.2022 - 08.2023
Master of Science - Public Administration
NATIONAL OPEN UNIVERSITY
NIGERIA 01.2017 - 02.2020
Bachelor of Science - Political Science
UNIVERSITY OF JOS
JOS 09.2005 - 07.2009
Skills
Organizational Skills
Multitasking: Handling multiple tasks simultaneously, Managing deadlines and time-sensitive projects
Problem-Solving: Analytical thinking and decision-making, Troubleshooting and conflict resolution, Adaptability to changing situations
Administrative Skills: Office management and coordination, Travel arrangements and logistics Meeting coordination and minutes, Report and presentation preparation
Confidentiality and Ethics: Handling sensitive information with discretion, Maintaining confidentiality and professionalism
Team Collaboration: Collaborating with colleagues and departments, Contributing positively to team dynamics
Affiliations
Member, American Society of Administrative Professionals.
Associate Member, Corporate Administrators and Secretaries Professional Institute of
Nigeria.
Accomplishments
• I am Member, American Society of Administrative Professionals.
• I am an Associate Member, Corporate Administrators and Secretaries Professional Institute of Nigeria.
AWARDS
• Honorary Doctorate Degree in Philosophy from the Spirit of The Bible Institute America, Ohio USA.
ADDITIONAL TRAINING EXPERIENCES
- Human Resource Management, 2019 from International Business Institute – Berlin, Germany
- Online Digital Marketing Fundamentals, 2017
Google Digital Garage - Trypano-Tolerant Livestock Improvement Programme, 2017
Institute of Agricultural Research and Training – Apata, Ibadan
SPORTS AND TRAVELS
i love football and i have traveled in about 17 states across Nigeria and the England.
Timeline
Master of Science - ELECTION MANAGEMENT
BINGHAM UNIVERSITY
01.2022 - 08.2023
Administrative Officer
BINGHAM UNIVERSITY
10.2018 - Current
Master of Science - Public Administration
NATIONAL OPEN UNIVERSITY
01.2017 - 02.2020
Administrative Assistant & Procurement Officer
EMBASSY OF BRAZIL, ABUJA
09.2013 - 02.2017
CUSTOMER SUPPORT ASSOCIATE
Techmahindra IT and Telecom Solution, OGUN STATE
01.2013 - 08.2013
Bachelor of Science - Political Science
UNIVERSITY OF JOS
09.2005 - 07.2009