Anderson Oboite
Information Security Operations
Lagos,Lagos
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful Number-year record of building positive relationships with internal and external stakeholders.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Information Security Administrator
FirstBank
Lagos , Lagos
07.2017 - Current
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated secure system access of users to various department systems and platforms.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Communicated regularly with customers concerning data exchange and technology integration.
- Gained strong leadership skills by managing projects from start to finish.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
IT Support Engineer
Ben Systems
Port Harcourt , Rivers
10.2009 - 03.2017
- Managed high levels of call flow and responded to Type technical support needs.
- Used ticketing systems to manage and process support actions and requests.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Promoted efficiency among departments with prompt resolution of system issues.
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Documented support interactions for future reference.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Responded promptly to incoming sales leads and requests for technical support.
- Assisted with updating technical support best practices for use by team.
- Monitored systems in operation and quickly troubleshot errors.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Monitored system performance to identify potential issues.
- Offered assistance in implementing and developing training programs.
Education
B.Tech - Computer Engineering
Rivers State University of Science And Technology
Port Harcourt 10.2002 - 10.2008
Skills
Teambuilding
Dependable and Responsible
Self-Motivated
Cultural Awareness
Written Communication
Maintenance and Repair
Teamwork and Collaboration
Organization and Time Management
Training and Development
Decision-Making
Planning and Coordination
Multitasking Abilities
Security planning
Requirements analysis
Certification
[Introduction to ethical hacking], [EC council] - [Timeframe]
Timeline
[Introduction to ethical hacking], [EC council] - [Timeframe]
09-2023
Information Security Administrator
FirstBank
07.2017 - Current
IT Support Engineer
Ben Systems
10.2009 - 03.2017
B.Tech - Computer Engineering
Rivers State University of Science And Technology
10.2002 - 10.2008