Anagbo Ujunwa

• General Terminal inspection.

• Listening to delayed, rescheduled, departing, arriving, and canceled flights.

• Attending to customers’ complaints.

• Directing and giving relevant information to customers.

• Deal with inquiries from all customers

Maintain all hard and soft copy files of employees’ records, by updating the HR

software system. Ensure accurate filing of all staff correspondence, existing and ex-

staff files, and other company documents.

• Monitor and control daily attendance by checking absences, and vacations taken,

prepare leave roster and monitor the submission of leave authorization forms, and

update all related reports to ensure employees abide by the company policy.

• Assist in the recruitment, Screening, and shortlisting of candidates.

• Contact and discuss with training companies based on training needs and requests

from department heads.

• Assist the HR Manager with the implementation of change and adherence to the

company policy and standard procedures.

• Prepare periodic reports by compiling necessary information from departments and

the HR system such as Employee Headcount, Overtime, sick, Vacation Balances, Loans,

etc.

• Multi-site administrative expert.

• Managed all internal and External training arrangements for staff training within

approved budget.

• General administrative duties ( diesel purchase, facility maintenance, office and

cleaning consumables, Electricity unit purchase, security and driver mgt., Etc)

Managed the end-to-end handling of new staff onboarding and disengagement

(conducting exit interviews).

• Monthly Payroll administration and other compensation administration.

• Ensure effective information dissemination company-wide.

• Train supervisors in conducting performance evaluations/appraisals of staff members

in their units and monitor to ensure compliance with the process.

• Employee Engagement (birthdays, anniversaries, awards, etc).

• Perform other duties as required and assigned.