AMUDA BOLANLE AZEEZAT

Professional Summary

As a highly motivated and dedicated Front Desk Officer with over 3 years of experience in the automotive industry, I excel in providing exceptional customer service and administrative support. role at a leading automotive company has honed best ability to manage front office operations efficiently, ensuring a smooth and welcoming environment for all clients and visitors.

Key strengths include:

Customer Service Excellence: Adept at handling customer inquiries, resolving complaints, and providing accurate information about products and services, resulting in high levels of customer satisfaction and retention.
Administrative Expertise: Proficient in managing daily front desk activities, including scheduling appointments, handling correspondence, and maintaining organized records.
Communication Skills: Strong verbal and written communication skills, facilitating effective interaction with clients, colleagues, and management.
Problem-Solving Abilities: Skilled in identifying issues and implementing solutions promptly, ensuring minimal disruption to operations.
Technological Proficiency: Experienced in using various office software and customer relationship management (CRM) systems to streamline operations and enhance productivity.
Team Collaboration: Proven ability to work collaboratively with sales, service, and management teams to support overall business objectives and deliver an exceptional customer experience.

With a keen eye for detail and a passion for the automotive industry, I am committed to maintaining a high standard of professionalism and contributing to the continued success of the company.

• Comptia Project + Microsoft Suite, 2010
• EC-Council Customer Relationship Management, April 2014

• Date of birth: 03/20/91
• Gender: Female
• Nationality: Nigerian