Aminu Ahmad

People Plus Management Services

Kano

05.2013 - Current

I am responsible for the maintenance, configuration, and reliable operation of computer systems and servers
I install and repair hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of my organization
I also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.
Drove continuous improvement of IT governance processes.
Provisioned new software and hardware for use, following established security policies.
Migrated data from legacy system to Software databases.
Worked with users to determine areas of technology in need of improved usability.
Established network specifications and analyzed workflow, access, information and security requirements.
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Attended meetings to deliver status reports to key stakeholders.
Mentored employees and offered constructive feedback for performance improvement.
Performed software installations and upgrades to UNIX or Windows operating systems.
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Supported day-to-day operations, monitoring and resolving client/server and storage issues.