Hospitality Associate
08.2025 - 11.2025
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Provided professional, friendly service to customers in fast-paced environments
- Communicated clearly to answer questions, explain information, and resolve concerns
- Followed up on customer requests to ensure satisfaction and completion
- Managed multiple tasks while staying organized and detail-oriented
- Demonstrated reliability through punctuality, consistency, and accountability
- Adapted quickly to feedback, new tools, and changing priorities
