Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMINA OYERINDE

Lagos,LA

Summary

An experienced customer service representative with adept knowledge in customer handling and guaranteed customer satisfaction. Knowledgeable in digital marketing and with a comprehensive understanding of internationally recognized processes of gathering and analyzing data, working with different department within an organization and identifying ways to create processes that are more efficient and now looking for a challenging role that requires my organizing and problem solving skills.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
1
1
Language

Work History

Pharmacy Technician

Medplus Pharmacy
Lagos, Lagos
02.2018 - Current
  • Make And Receive calls from customers and attend to all inquiries.
  • Consulted with insurance company representatives to complete claims processing and resolve concerns.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

KPMG
01.2016
  • Advisory services
  • Banking industry customer services surveyor (BICSS)
  • Responsibilities
  • Administered questionnaires to target respondents
  • Ensured immediate and accurate documentation of feedback from respondents

Class Teacher

National Youth Service Corps, Al-Qahar Model School
Otta
01.2014 - 01.2015
  • Preparing and delivering of lessons to range of classes of different ages and abilities
  • Giving appropriate feedback and maintaining records of pupils’ progress and development
  • Managing pupil behavior in the classroom and on school premises
  • Selecting and using a range of different learning resources and equipment like interactive cardboard

Quality Control Analyst

UAC Foods
, Lagos State
03.2013 - 08.2013
  • Ensured goods brought in were of quality standard and conforms with the companys specialization
  • Carried out tests on sample/product to ensure they are of good quality before release for consumption
  • Accepted raw materials when they are delivered and made sure they are up to standard.

Education

B. Sc. - Biochemistry and Nutrition

Fountain University
01.2010 - 04.2014

Skills

Microsoft office

undefined

Certification

Digital marketing

Timeline

Digital marketing

05-2022

Delivery seamless internal customer service

07-2019

Pharmacy Technician

Medplus Pharmacy
02.2018 - Current

KPMG
01.2016

Class Teacher

National Youth Service Corps, Al-Qahar Model School
01.2014 - 01.2015

Quality Control Analyst

UAC Foods
03.2013 - 08.2013

B. Sc. - Biochemistry and Nutrition

Fountain University
01.2010 - 04.2014

Similar Profiles

CREATE PROFILE
AMINA OYERINDE