A Results-driven office team leader with over 7 years of experience in office administration, customer management, Executive management and programme management. Evaluates and improves team performance with proactive mindset. Consistently enforces policies and tackles process inefficiencies. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Hi, I’m
Amarachi Adetifa
Toronto,Ontario
Summary
Overview
8
years of professional experience
Work History
NHS TrustAiredale, UK
Volunteer
04.2023 - Current
Job overview
- Interacting with minimum of 5 patients per session- Giving patients pampering session to help them relax and feel at home
- Identified hazards and provided preventative measures to guarantee safety
- Kept workspace area clean to maintain cleanliness and quality standards
- Effectively communicate with Nurses, Doctors and even patients whilst performing duties
- Actively listen to understand instructions and accord respect to different perspectives whilst always showing willingness to contribute to teams' goal
- Performed best practices to comply with Hospital regulations.
- Collaborated with other professionals in health and social care to coordinate holistic support.
DRC Ventures LLC
Administrative Manager
10.2021 - 09.2022
Job overview
- Trained, mentored and supported 15 junior administrative staff
- Attended meetings and maintained files of notes taken during meetings.
- Coordinated staff schedules, optimising resource allocation and improving operational capacity.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Implemented and enforced robust filing systems for quick, accurate document retrieval.
- Instituted and built dynamic team of astute and successful administrative professionals to help support all corporate growth and productivity objectives.
- Streamlined office workflows for enhanced productivity.
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
- Evaluated performance of 10 clerical workers against company standards.
- Scheduled appointments and meetings with clients and customers to discuss requirements and solutions
CARDINALSTONE PARTNERS
Administrative officer
11.2019 - 08.2021
Job overview
- Prepared weekly reports to steer operational performance
- Performed ad-hoc duties that influence operational efficiency
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks
- Made travel arrangements and booked accommodation for senior staff
- Took minutes and thorough notes in meetings for distribution
- Established workflow processes and implemented modifications to improve administrative operations
- Managed queries in person, by phone and via email with exceptional customer care
- Handled diary management for smooth-running administration processes
- Coordinated work of 7 clerical team members to consistently meet office needs.
SKY CINEMAS
Guest Service Officer
04.2019 - 08.2019
Job overview
- To coordinate accounting system in order to provide customer/financial figures to management
- Created newsletters, brochures and social media posts to promote
- Cinemas services
- Ensure compliance with health, safety and hygiene standards
- Organize team appraisal and produce regular reports on performance
- Ensuring and providing flawless, upscale, professional and high-class guest service
- Analyzing Customers feedback and providing strategic direction to continuously improve overall rating
- Established communication strategy for VIP customers, increasing VIP repeat visits by 75%
- Consistently exceeded guest expectations, using Sky Cinemas destination knowledge to guide guests looking for advice and recommendations
- Established communication strategy for VIP customers, increasing VIP repeat visits by 50%.
ADEBIYI TAX
Executive Assistant
06.2017 - 04.2018
Job overview
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes
- Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations
- Organized and coordinated manager conferences involving up to 25 attendees
- Maintained databases and filing systems to boost team efficiency
- Filed and retrieved corporate records, documents and reports
- Assigned work to appropriate members of staff on behalf of CEO.
- Made travel arrangements and booked accommodation for executives.
- Facilitated smooth communication between CEO and members of staff.
Terra-Gen Energy Solutions LTD
Administrative Manager
01.2017 - 05.2017
Job overview
- Sourcing of renewable energy materials
- Provided assistance in filtering and forwarding communications to proper individuals and departments
- Created written and typed memos, business letters and other reports
- Evaluated and verified employee performance through review of completed work assignments and work techniques
- Selected contractors and supervised maintenance activities and facilities services
- Developed budget recommendations for operating expenditures and grew revenue by 25% in 4 months
- Supported administrative needs of CEO and COO, ranging from scheduling to preparing for meetings and calendar management.
GALAXY TELEVISION
Intern
11.2015 - 04.2016
Job overview
- Scripting and transcribing of interviews
- Liaised with relevant parties using appropriate communication channels
- Filed physical and digital documents, prioritizing accessibility and data accuracy
- Arranged entries for script publication and verified completeness of each area before passing to production team
- Answered phone calls and emails for management team during busy periods
- Carried out duties with strict compliance to company standards and policies.
Education
University of BradfordBradford, United Kingdom
Master of Science from Psychology
09/2022 - 12/2023
University Overview
- Graduated with Merit
- Course of study in MSc. Psychology
- Got a distinction in my Dissertation: Caffeine Containing foodstuff, Time of the Day and Executive Functions.
University of Lagos
Bachelor of Science from Mass communication
11.2016
University Overview
- Student representative for the 4 Years Of study duration
Havillah International High School
High School Diploma
09/2006 - 07/2011
University Overview
English- B3, Mathematics- C6, Biology- C6, Economics- B3
- Elected Health Prefect for Student Organisation.
Skills
- Detail-orientated
- Human resources best practices
- Expense reporting
- Workflow planning
- Microsoft Office expertise
- Employee management
- Business administration
- Ability to prioritize
- Presentation design
- File and data retrieval systems
- Documentation control
- Database administration
Timeline
Volunteer
NHS Trust
04.2023 - Current
Administrative Manager
DRC Ventures LLC
10.2021 - 09.2022
Administrative officer
CARDINALSTONE PARTNERS
11.2019 - 08.2021
Guest Service Officer
SKY CINEMAS
04.2019 - 08.2019
Executive Assistant
ADEBIYI TAX
06.2017 - 04.2018
Administrative Manager
Terra-Gen Energy Solutions LTD
01.2017 - 05.2017
Intern
GALAXY TELEVISION
11.2015 - 04.2016
University of Bradford
Master of Science from Psychology
09/2022 - 12/2023
University of Lagos
Bachelor of Science from Mass communication
Havillah International High School
High School Diploma
09/2006 - 07/2011
Languages
English
Native
Interests
Interests
Reading, Travelling, Content creation and Networking.Similar Profiles
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