AMARACHI ADETIFA

• Interacting with a minimum of 5 patients per session- Giving patients pampering session to help them relax and feel at home
• Identified hazards and provided preventative measures to guarantee safety.
• Kept workspace area clean to maintain cleanliness and quality standards.
• Effectively communicate with Nurses, Doctors and even patients whilst performing duties.
• Actively listen to understand instructions and accord respect to different perspectives whilst always showing willingness to contribute to the teams’ goal.
• Performed best practises to comply with Hospital regulations.

• Created marketing materials for online and offline marketing platforms.
• Delivered superior customer service by making information readily available and actively listening to customer needs and concerns.
• Demonstrated excellent time management and organisational skills to meet sales deadlines.
• Researched client base to understand customer needs and requirements.
• Brainstormed ideas and concepts for creative marketing campaigns.
• Undertook competitor research and analyses and presented findings to senior management and marketing team.
• Trained, mentored and supported 15 junior sales and marketing staff.
• Scheduled appointments and meetings with clients and customers to discuss requirements and solutions.

• Prepared weekly reports to steer operational performance.
• Performed ad-hoc duties that influence operational efficiency.
• Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
• Made travel arrangements and booked accommodation for senior staff.
• Took minutes and thorough notes in meetings for distribution.
• Established workflow processes and implemented modifications to improve administrative operations.
• Managed queries in person, by phone and via email with exceptional customer care.
• Handled diary management for smooth-running administration processes.
• Coordinated work of 7 clerical team members to consistently meet office needs.

• To coordinate accounting system in order to provide customer/financial figures to management
• Created newsletters, brochures and social media posts to promote Cinemas services.
• Ensure compliance with health, safety and hygiene standards
• Organize team appraisal and produce regular reports on performance
• Ensuring and providing flawless, upscale, professional and high-class guest service
• Analysing Customers feedback and providing strategic direction to continuously improve overall rating.
• Established communication strategy for VIP customers, increasing VIP repeat visits by 75%.
• Consistently exceeded guest expectations, using Sky Cinemas destination knowledge to guide guests looking for advice and recommendations.
• Established communication strategy for VIP customers, increasing VIP repeat visits by 50%.

• Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
• Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
• Organised and coordinated manager conferences involving up to 25 attendees.
• Maintained databases and filing systems to boost team efficiency.
• Filed and retrieved corporate records, documents and reports.
• Assigned work to appropriate members of staff on behalf of CEO.

• Sourcing of renewable energy materials
• Provided assistance in filtering and forwarding communications to proper individuals and departments.
• Created written and typed memos, business letters and other reports
• Evaluated and verified employee performance through review of completed work assignments and work techniques.
• Selected contractors and supervised maintenance activities and facilities services.
• Developed budget recommendations for operating expenditures and grew revenue by 25% in 4 months.
• Supported administrative needs of CEO and COO, ranging from scheduling to preparing for meetings and calendar management.

• Scripting and transcribing of interviews.
• Liaised with relevant parties using appropriate communication channels.
• Filed physical and digital documents, prioritising accessibility and data accuracy.
• Arranged entries for script publication and verified completeness of each area before passing to production team.
• Answered phone calls and emails for management team during busy periods.
• Carried out duties with strict compliance to company standards and policies.

• Completed professional development in Bradford Employability Higher Education Achievement Report.

Student representative for the 4 Years Of study duration

• English- B3, Mathematics- C6, Biology- C6, Economics- B3
• Elected Health Prefect for Student Organisation in 2010