Alphonsus Ogar Malachy
Sales Representative
Ogoja,Cross River
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Sales Representative
Multikleaners International Services Ltd.
02.2013 - Current
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
General Manager
Santuscom Services Nig. Ltd
03.2012 - 01.2013
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
Business Development Executive
Santuscom Services Nig. Ltd.
03.2011 - 02.2012
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Grew the business from scratch to over 100%
Classroom Teacher
National Youth Service Corps (NYSC)
03.2010 - 02.2011
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Instructed groups of up to 40 students and provided individual support.
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Administered quizzes and tests to assess student understanding of material.
Sales Representative
Linacres Nig. Ltd
09.2008 - 02.2010
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated contracts with clients and developed relationships with key personnel.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Increased Sales by 60% in 2 years
- Retained excellent client satisfaction ratings through outstanding service delivery year on year
Education
Master of Arts - Philosophy And Ethics
Nasarawa State University,
Nasarawa State, Nigeria 04.2001 -
Master of Arts - Development Studies
Bayero University Kano
Kano, Nigeria 09.2010 - 08.2012
Bachelor of Arts - Philosophy
University of Calabar
Cross River State, Nigeria 04.2001 -
Skills
Customer Service
undefinedReading, Writing, Traveling and Table Tennis Enthusiast
I love to read all manner of literature but mostly marketing and sales strategies.
I am also an avid Table Tennis player and love to travel for work and recreation which for me helps in gathering knowledge about diverse cultures and traditions.
Timeline
Sales Representative
Multikleaners International Services Ltd.
02.2013 - Current
General Manager
Santuscom Services Nig. Ltd
03.2012 - 01.2013
Business Development Executive
Santuscom Services Nig. Ltd.
03.2011 - 02.2012
Master of Arts - Development Studies
Bayero University Kano
09.2010 - 08.2012
Classroom Teacher
National Youth Service Corps (NYSC)
03.2010 - 02.2011
Sales Representative
Linacres Nig. Ltd
09.2008 - 02.2010
Master of Arts - Philosophy And Ethics
Nasarawa State University,
04.2001 -
Bachelor of Arts - Philosophy
University of Calabar
04.2001 -
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