ALO SIMBIAT ADESHOLA

• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking, and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services.
• Create frequent reviews and reports with sales and financial data.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Understand customer needs and develop plans to address them.
• Aim to preserve customers and renew contracts.

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the extra mile to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

• O Maintain Budget Policies o Ensure availability of funds to cover operations.
• O Prepare Financial reports.