Versatile professional with experience in business development, client relationship management, project implementation, and market research. Proficient in using CRM tools to manage communication, track engagement, and drive lead conversion. Skilled at identifying growth opportunities and supporting decision-making with actionable insights.
In insurance roles, I assess client operations and market activities to recommend suitable risk management solutions. I take initiative in leading teams, coordinating stakeholders, and execution plans to achieve business/project objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Risk Management Specialist
Securemedy Nigeria Limited
11.2025 - Current
Manage the company’s insurance portfolio, including general liability, workers’ compensation, auto, professional liability, and umbrella policies; coordinate renewals, endorsements, and audits to maintain optimal coverage at competitive rates.
Conduct risk assessments across operations, contracts, and job sites; implement targeted risk mitigation strategies to minimize liability exposure.
Oversee end-to-end claims management, liaising with brokers, adjusters, and third-party administrators; analyze claims data to identify trends and reduce losses.
Review contracts, leases, and vendor agreements to ensure compliance with insurance requirements and regulatory standards.
Collaborate with HR and Operations to support safety training, injury prevention initiatives, and insurance policy awareness for staff.
Maintain and verify certificates of insurance (COIs) for internal use and third-party vendors.
Lead incident reviews and investigations, providing actionable recommendations to improve risk controls.
Prepare risk and insurance reports, including loss-run analysis and cost forecasts, to support executive decision-making.
Business Development Executive
Post Assurance Brokers Limited
02.2025 - Current
I conduct market research and analyze competitors to spot industry trends and identify new business opportunities. I coordinate efforts to generate leads and prepare tailored proposals that help secure new clients and partnerships.
I build and maintain strong relationships with current and potential clients, ensuring consistent communication using CRM tools. I respond to inquiries about our services, providing clear and helpful information to support client decisions.
I carry out targeted research to support the business development team with data and insights that guide strategic planning. I also manage key accounts, focusing on client retention and satisfaction, while continuously updating a database of current and prospective clients.
Under the guidance of the Business Development Manager, I take part in planning campaigns, supporting presentations, and executing outreach activities. I stay informed about trends and developments in the insurance and brokerage industry, track competitor movements, and share market insights with leadership to improve our business strategy.
I assist in identifying areas for growth, proposing new products or service enhancements, and helping streamline internal processes to make our team more efficient.
Project Officer
Microfinance Agricultural Learning & Development Centre
10.2021 - 10.2024
I played a key role in delivering the Microinsurance Project under the AFOS Foundation, overseeing implementation across several states. This included organizing MFB staff training, farmer sensitization across agricultural value chains, and leading awareness campaigns to boost insurance access in rural communities.
I worked with insurance underwriters to design embedded microinsurance products tailored to smallholder farmers and MFB clients. By streamlining claims and tracking partner performance, I helped improve policy uptake and operational efficiency, while providing timely, data-driven updates to stakeholders.
I also supported other development projects like the Smallholder Farmers (SHF) initiative, Agricultural Finance (AGFIN) programs, and TVET training sessions—assisting with planning, logistics, and field monitoring.
As a support coordinator for the Nigerian Microfinance Platform (NMP), I managed stakeholder communication, organized meetings, kept records, and supported national conferences and partnership efforts. I also handled various administrative and secretarial duties to keep operations on track.
I used CRM tools to track engagement, log activities, manage communications, and support reporting across initiatives. I participated in strategy reviews and helped refine program delivery based on feedback.
Client Relationship Executive
Orange Insurance Brokers Ltd
08.2019 - 10.2021
As a Client Relations Executive, I managed client-facing insurance activities, ensuring smooth policy administration, covering endorsements, renewals, and claims. I supported clients by explaining products, handling documentation, and providing assistance throughout the policy lifecycle.
I led microinsurance sensitization sessions for LAPO Microfinance Bank clients and staff in Delta and Bayelsa State, helping boost insurance awareness and expand coverage in underserved areas.
Serving as the link between clients and underwriters, I ensured timely resolution of claims and inquiries, handled escalations, and kept clients informed to ensure a positive experience.
I managed records and communications using CRM tools, tracked service-level agreements, and supported client retention. I contributed to performance reviews to help meet and exceed satisfaction and policy uptake targets.
Insurance Agent
AIICO Insurance
10.2018 - 07.2019
As a Financial Advisor, I helped individuals, families and businesses choose insurance plans suited to their needs and budgets. I assessed financial situations, explained options, and tailored coverage solutions
I managed policy documentation, supported onboarding, and resolved post-sales issues, including claims follow-ups and updates. Working with underwriting and claims teams gave me early experience in project coordination and service delivery.
I track leads, follow up with prospects, and run outreach campaigns. My duties included preparing financial illustrations, scheduling reviews, and keeping clients informed and confident in their insurance decisions.
Education
Master of Science - Business Administration
Benson Idahosa University
Benin City, Edo, Nigeria
08-2019
Bachelor of Science - International Business Administration