ALIMI OPEYEMI MARY

To contribute to organizational benchmark and overall company growth and expansion by bringing into bear qualities such as goal orientation, team play etc. with valuable experience acquired in real time work environment. EXPERIENCED IN Customer service Payment Processing Business Development PERSONAL SKILLS Dynamic and resourceful High level of Integrity, Delivery on task within the shortest time. Problem Solving Skills, High Administrative Skills, Self-Motivated, Leadership Decision making Organized Strong attention to details Superior numeracy skills

• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Supervised team of Number staff members.
• Achieved Result by completing Task with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of Number in the development of Project name.
• Resolved product issue through consumer testing.