Summary
Overview
Work History
Education
Skills
Interests
Reading, Learning New skills, Making Money,
Work Availability
Quote
Timeline
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ALIMA DEREK OKWE

ALIMA DEREK OKWE

Public Servant
Nigeria Customs Service, Quarry Road, Abeokuta

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
9
9
years of post-secondary education
4
4
Languages

Work History

Superintendent

Nigerian Custom Services
Abeokuta
01.2011 - Current
  • Collection of Revenue (Import/Excise Duties & Other Tax/Levies) and accounting for same
  • Anti-smuggling activities
  • Security functions
  • Supervising station duty officers
  • Performing investigation duties
  • Performing Excise Inspection duties
  • Leading patrol team and premises search parties.

Project Engineer

Ika Mission Water
01.2011 - 06.2011
  • Communicated with industrial equipment installers to deliver technical support throughout project execution.
  • Liaised with company executives and project managers to acquire resources to move projects forward.
  • Reviewed progress controls for project quality assurance.
  • Maintained records for each project and engineering discipline.
  • Provided technical direction of system development methodologies to improve technical performance.
  • Delivered concise instructions to technical team to maintain quality control.
  • Assessed impact of modification requests for ongoing projects.
  • Recommended process improvements to reduce unnecessary waste.

Customer care

Stanbic IBTC Bank
Calabar
01.2010 - 01.2011
  • Resolved concerns with products or services to help with retention and drive sales.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Maintained and managed customer files and databases.

Education

MBA - Business Administration

National Open University of Nigeria (NOUN)
Lagos
01.2015 - 04.2016

Master of Science - MECHANICAL ENGINEERING

University of Agriculture
Makurdi
09.2004 - 11.2009

SENIOR SECONDARY SCHOOL CERTIFICATE -

Special Science Senior Secondary School
Makurdi
09.1998 - 07.2001

Skills

Counterterrorism

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Interests

Traveling

Music

Reading

Sports

Reading, Learning New skills, Making Money,

I enjoy reading to gain more ideas and knowledge on current economic and intellectual climes in order to apply these to increasing financial freedom for myself and my family,

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell

Timeline

MBA - Business Administration

National Open University of Nigeria (NOUN)
01.2015 - 04.2016

Project Engineer

Ika Mission Water
01.2011 - 06.2011

Superintendent

Nigerian Custom Services
01.2011 - Current

Customer care

Stanbic IBTC Bank
01.2010 - 01.2011

Master of Science - MECHANICAL ENGINEERING

University of Agriculture
09.2004 - 11.2009

SENIOR SECONDARY SCHOOL CERTIFICATE -

Special Science Senior Secondary School
09.1998 - 07.2001
ALIMA DEREK OKWEPublic Servant