ALHASSAN MOHAMMED

• Led diverse team of 312 employees and customer base of over 95,000
• Spearheaded 18% increase in revenue through strategic initiatives and operational enhancement
• Cultivated strong customer relationships that resulted in heightened satisfaction and increased collaboration towards tackling energy theft
• Successfully resolved customer complaints, ensuring reliability and trust within Owerri business district
• Implemented data-driven solutions, including mobile messaging program, enhancing customer engagement by 38%
• Constantly engage with industry stakeholders within Owerri business district to improve service delivery
• Fostered culture of continuous improvement and exceeding sales target
• Resolved customer complaints promptly that resulted in more reliability of electricity supply within Owerri business district
• Represented Enugu Electricity Distribution Company in several functions organized by Imo State Government
• Implemented best practices and identified solutions to operational gaps that led to more efficiency
• Used data to develop routine maintenance schedule that resulted in reduced downtime by 23%
• Mentored and trained staff to achieve individual and team goals
• Established and maintained relationships with key customers and stakeholders
• Introduced operational best practices, reducing technical and commercial losses by 14%.

• Managed development of marketing campaigns and optimized revenue growth based on data and market analysis
• Orchestrated marketing campaigns and revenue optimization strategies, achieving significant district revenue growth
• Managed diverse team of 134 personnel, driving performance and operational efficiency
• Implemented measures that led to 5% reduction in technical and commercial losses
• Fostered collaborative relationships with stakeholders and cross functional teams.
• Developed compelling presentation decks to gain approval for ideas and communicate results
• Resolved problems with high-profile customers to maintain relationships and increase return customer base
• Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals
• Built relationships with customers and community to establish long-term business growth

• Demonstrated expertise in revenue growth, customer service enhancement and operations management
• Led a maintenance team to achieve fault resolution within a record time
• Developed a robust load-shedding plans that gave customers a sense of belonging in the business arrangement
• Achieved 88% increase in monthly revenue
• Led initiatives that resulted in 23% reduction in technical and commercial losses.

• Implemented streamlined processes, cost saving initiatives and strategic planning measures
• Led cross-functional teams and conducted performance analyses
• Ensured full compliance with regulations
• Promoted culture of problem-solving, innovation and effective communication.

• Managed projects from concept to completion, ensuring goals and deadlines were met
• Independently prepared and modified drawings, specs, calculations and graphs
• Mentored technicians and new hires to better improve the competency and e ciency of all sta
• Worked closely with the managers of two departments to understand what information was to be used to evaluate productivity
• Supervised linesmen during the construction of both 11KV and 33KV lines
• Member of the team that planned and carried out the protection wiring of 2X15MVA (33/11KV) substation
• Conducted transformer test before and after installation
• Carried out pre-commissioning test of distribution substation (11/0.415KV and 33/0.415KV)
• Carried out pre-commissioning test of an injection distribution substation (33/11KV)
• Performed the basics of electrical network troubleshooting
• Developed relationships with clients and other stakeholders to ensure successful project outcomes
• Coordinated with internal and external teams to ensure effective communication and collaboration
• Developed and presented recommendations to senior management on how to improve operations.