Jira
Alfred Varro Ejiro
Product Manager
Lagos
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team and firm goals. I am a hardworking, goal-oriented team member with experience in project development, team supervision, and campaign enhancement. I have a proven track record of improving product quality and services, resulting in both increased customer acquisition and retention. I am an articulate communicator, with good organizational, problem-solving, crisis management skills, and adaptable to various sectors and conditions. I am open to new opportunities and ready to take on new challenges.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
Lead Operations Officer
Smalka Fellas Inc
Girne
06.2021 - 03.2022
- Drove operational direction, administrative and cost efficiency and coordination of distribution and sales network programs and initiatives.
- Leveraged experience through vital management positions guiding business to success.
- Made decisions with broad and positive impact on management operations.
- Incorporated Microsoft Excel, Google sheets and analytics tools to develop inventory and sales tracking spreadsheets and strategies.
- Increased utilization of smart systems and crypto-adoption across multiple departments within entire organization.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Increased business profits 240% by streamlining processes and discovering ways to reach untapped markets.
- Secured 9.0 satisfaction rating for all retail and wholesale services.
- Built strategic relationships with trading, and supply partners.
Lead Instructor and Consultant
VT Tutors and Transcribers
Girne
11.2020 - 06.2021
- Collaborated with teams to define, strategize and implement marketing and web strategies over pandemic.
- Motivated team of 5 tutors to provide exceptional learning and adjustable new environments within pandemic and lockdown setting.
- Created culture focused on integrating and teaching whole student and developing individual potential.
- Developed program schedules and monitored milestones, managing workflow to guide orders in correct and timely completion.
- Provided over 15 clients per week with required educational and bureaucratic assistance.
- Delivered outstanding service to over 100 clients to maintain and extend relationship for future business opportunities.
Graduate Assistant
Middle East Technical University
Kalkanli, Guzelyurt, TRNC
10.2017 - 09.2020
- Oversaw groups of over 20 students with projects research, design and building loop .
- Aided in geological, reservoir, production and field development studies
- Performed data analysis with simulation tools to estimate, analyze and predict fields performance.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery
- Supported advanced field research by assisting with experimental design, execution and results tracking
- Liaised between faculty and students to optimize faculty time
- Supported department members with administrative, research and academic assistance
- Organized various presentations and new course materials
Intern
Turkish Petroleum Corporation
Adiyaman
08.2016 - 08.2016
- Performed product testing on field samples with team of engineers and students.
- Provided clerical support, addressing routine and special requirements.
- Collaborated with team to optimize workflow and achieve objectives.
- Liaised with clients to assess needs and responded to inquiries.
- Analyzed problems and worked with teams to develop solutions.
- Researched and reviewed information in support of daily objectives.
- Completed research, compiled data and assisted in timely reporting.
Intern
Turkish Petroleum Corporation
Batman
08.2015 - 09.2015
- Assisted in performing and coordinating operations with different sectors including exploration, production, assessment, and improvement teams.
- Analyzed problems and worked with teams to develop solutions
- Generated reports detailing findings and recommendations
- Optimized product experience by delivering superior services and effectively troubleshooting issues
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Frequently inspected production area to verify proper equipment operation
- Supported creation of detailed, technical financial models to value potential acquisition and exploration targets
Student Assistant
Directorate Of Institutional Relations And Comms
Middle East Technical University Kalkanli, TRNC
08.2013 - 09.2015
- Worked independently and in teams to complete assigned tasks.
- Provided clerical and operational support, coordinating files and sorting inventory.
- Communicated effectively with staff and accepted critiques and suggestions for areas of improvement.
- Greeted incoming office staffs, students and visitors, answered questions and directed individuals to new stations or locations.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail
- Completed range of simultaneous job tasks to support for onboarding new staff, student and generating new campaign programs, research and operational needs.
- Encouraged small groups to discuss topics and explore concepts to complete office targets.
- Mentored and tutored individual students needing additional help
Supervisor
Appod Nigeria Limited
Amuwo-Odofin
01.2008 - 07.2012
- Identified employee unique work styles and adapted fitting management methods.
- Coordinated with staff of 12 personnel to meet assigned tasks and managed day-to-day budget.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Tracked and prepared quarterly reports to present to leadership.
- Prepared, calibrated and monitored production levels to achieve targets.
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues and adjusted tasks to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Worked with management team to implement proper division of responsibilities.
- Maintained compliance with company policies, objectives and communication goals.
Education
Master of Science - Sustainable Environment And Energy Systems
Middle East Technical University
Turkey 10.2017 - 05.2020
Bachelor of Science - Petroleum And Natural Gas Engineering
Middle East Technical University
Turkey 10.2012 - 05.2017
Skills
Adaptability
Certification
Excel Training for Engineers
Software
Matlab
Basic Coding
C
Microsoft Office Suite
MS Project
Power BI
SQL
Accomplishments
- 2022 Smalka Fellas Inc. considered Most Reliable and Best Product for Customer Satisfaction Brand.
- 2021 Smalka Fellas Inc. becomes Best Customer Service Brand.
- 2020 VT Tutors & Transcribers Rated Top Outreach for Educational & Bureaucratic Support for Students.
- Maintaining full operational functionality during pandemic.
- Achieved consecutive quarterly sales targets ahead of schedule from 2021-2022.
- Smalka Fellas attains operational freedom adoption of basic cryptocurrency systems for payments.
- Completion of Project Lefke to keep supply chain, accessibility, and payments on track 2020-2021.
Timeline
Data Analytics and Business Intelligence
04-2023
Data Analytics with MS Excel
02-2023
Product Ideation, Design, and Management
10-2022
The Complete Product Management Course
10-2022
Advanced Product Management: Vision, Strategy & Metrics
10-2022
Become a Product Manager | Learn the Skills & Get the Job
10-2022
Advanced Product Management: Leadership & Communication
10-2022
Lead Operations Officer
Smalka Fellas Inc
06.2021 - 03.2022
Lead Instructor and Consultant
VT Tutors and Transcribers
11.2020 - 06.2021
Graduate Assistant
Middle East Technical University
10.2017 - 09.2020
Master of Science - Sustainable Environment And Energy Systems
Middle East Technical University
10.2017 - 05.2020
Intern
Turkish Petroleum Corporation
08.2016 - 08.2016
Intern
Turkish Petroleum Corporation
08.2015 - 09.2015
Excel Training for Engineers
06-2014
Student Assistant
Directorate Of Institutional Relations And Comms
08.2013 - 09.2015
Bachelor of Science - Petroleum And Natural Gas Engineering
Middle East Technical University
10.2012 - 05.2017
Supervisor
Appod Nigeria Limited
01.2008 - 07.2012
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