Alfred Olualogbo
Accountant
Apapa
Summary
Consistently meeting or exceeding my branch targets.
Demonstrates a strong work ethic and the ability to deliver results.
Directly contributing to increasing revenue or sales that showcases impact on the bank’s financial success.
Proficiency in identifying and solving complex problems demonstrates analytical and problem-solving skills.
Developing new skills that reflects commitment to my professional growth.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Teller Service Representative
Access Bank
11.2019 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account opening, account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
NYSC Staff
Trinity College
06.2016 - 07.2017
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Human Resources Officer Industrial Training
De-Tastee Fried Chicken Limited
02.2013 - 10.2013
- I was entrusted with the crucial task of overseeing promotions and position changes within the organization.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
- Coordinated employee placements and administration.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Education
Certified Mergers & Acquisition Advisor - Mergers & Acquisition
Alliance of Mergers & Acquision Advisors
Virtual Online 03.2025
Skills
Banking product sales
Patience and empathy
Cash handling expertise
Transaction processing accuracy
Goal-oriented mindset
Data entry efficiency
Fraud detection proficiency
Professionalism and courtesy
Adherence to policies
Financial record keeping
Cross-selling techniques
Certification
CM&AA of AM&AA
Timeline
CM&AA of AM&AA
03-2025
McKinsey & Company Forward Program
04-2024
Teller Service Representative
Access Bank
11.2019 - Current
NYSC Staff
Trinity College
06.2016 - 07.2017
Human Resources Officer Industrial Training
De-Tastee Fried Chicken Limited
02.2013 - 10.2013
Certified Mergers & Acquisition Advisor - Mergers & Acquisition
Alliance of Mergers & Acquision Advisors