Summary
Work History
Overview
Education
Affiliations
Skills
Awards and Commendations
Short Courses
Community services
Languages
Timeline
Hobbies
Generic

Alexander Tsado

Summary

Experienced IT Manager skilled in improving processes and operations. Proficient in managing daily operations, planning, and quality control, as well as developing and monitoring resources. Demonstrates expertise in establishing standard operating procedures and tracking/reporting processes, tools, and information flows. Actively engages with direct reports to achieve business goals, tracks progress, and enhances leadership effectiveness and efficiency.

Work History

Deputy Director, System Engineering

Federal University of Technology
- Current
  • Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
  • Developed strategic plans to achieve organizational goals, ensuring alignment with institutions' mission and vision.
  • Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
  • Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement.

Team Lead, North-West Recovery

United Bank for Africa Plc
06.2010 - 08.2012
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Executive Trainee, Institutions

United Bank for Africa Plc
11.2007 - 06.2010
  • Assisted in developing company-wide initiatives to improve overall performance and growth.
  • Analyzed data trends to provide actionable insights for improving business performance and decision making.
  • Implemented cost-saving measures, reducing operational expenses without compromising quality or service levels.
  • Contributed to the development of marketing campaigns, increasing brand awareness and driving customer engagement.

SIWES NITEL Carrier/exchange

NITEL
06.2004 - 12.2004
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

N. Y. S. C. Transmitters/Studio Engineer

Nigerian Television Authority
09.2006 - 08.2007
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Reduced downtime during system upgrades with thorough planning and implementation of new hardware across company networks.

Senior System Engineer

FUT, Minna
  • Installed and configured network printers and other peripheral devices.
  • Planned and implemented upgrades to system hardware and software.
  • Evaluated software products to determine compatibility with existing systems.
  • Diagnosed and resolved hardware and software issues.
  • Resolved issues and escalated problems with knowledgeable support and quality service.

Chief System Engineer

FUT, Minna
  • Enhanced system performance by identifying and resolving complex technical issues.
  • Spearheaded the adoption of cutting-edge technologies, keeping the organization at the forefront of industry advancements.
  • Established streamlined processes for system updates and maintenance, reducing downtime and increasing productivity.
  • Contributed to the development of long-term organizational strategies, ensuring alignment with technological capabilities and requirements.
  • Standardized documentation practices across the department, improving communication and knowledge sharing among team members.

Principal System Engineer

FUT, Minna
  • Developed and maintained comprehensive documentation for all systems, ensuring easy reference for future maintenance and troubleshooting tasks.
  • Led troubleshooting efforts during high-profile incidents effectively resolving complex issues within minimal downtime.
  • Contributed to strategic planning initiatives by providing expert insights into emerging trends in IT infrastructure management best practices.
  • Enhanced user experience through the design of intuitive user interfaces for custom applications and tools.

Overview

20
20
years of professional experience

Education

Master of Science - Information Technology

National Open University of Nigeria
Abuja, FCT, Nigeria
01.2021

Bachelor of Engineering - Electrical And Computer Engineering

Federal University of Technology
Minna, Niger State, Nigeria
12.2005

Affiliations

  • Council for the Regulation of Engineering in Nigeria (COREN)
  • Corporate Member Nigerian Society of Engineers (MNSE)
  • International Association of Engineers (IAENG)
  • Cisco Certified Network Associate (CCNA), CSCO11102110
  • Huawei Certified Internet Associate (HCIA - Datacom), 010103901809263172349506

Skills

  • Analytical Thinking
  • Strategic Planning
  • Change Management
  • Customer Service
  • Computer Proficiency
  • Requirements Analysis
  • System Testing
  • Data Analytics
  • Stakeholder Communication

Awards and Commendations

  • Commendation Letter by University Management for successful conduct of Student Union Elections, 2023
  • Certificate of Participation by Chairman SUIEC as Member Students' Union Independent Electoral Committee, 2023
  • SERVICOM Award of Recognition by University Management for commitment and dedication to duty, 2019
  • Commendation Letter by University Management as coordinator in the Corporate Social Responsibility training 400 senior secondary school students, 2018
  • Commendation Letter by United Bank for Africa (UBA) Plc Management for high performance in 2008 financial year, 2009
  • NYSC State Director's Recognition Certificate for invaluable contribution towards socio-economic development of host community in Plateau State, 2007
  • Letter of Appreciation by Nigerian Television Authority (NTA) Jos for dedication and commitment in the discharge of duty during service year, 2007
  • Certificate of Recognition for the support, love and service to nation building during 2006 Batch 'B' National Youth Service Year by Nigeria Christian Corpers' Fellowship, 2007
  • Certificate of Merit by National Association of Niger State Students (NANISS) for dedication and selfless service to the development of the association, 2002
  • Certificate of Honour as Public Relation Officer of the National Association of Niger State Students (NANISS) FUT Minna chapter, 2001

Short Courses

  • Train the Trainers ICDL Accredited Testing Centres by TETFund, 12/04/23 - 12/08/23
  • Digital Skills, Cyber Security and Emerging Technologies training, 06/05/23 - 06/09/23
  • International Computer Drivers License (Base and Intermediate Modules) By ICDL Africa, 07/01/20
  • Start-up Business and Coaching Loop (Start-up Loop) Training By German Cooperation GIZ, 03/01/19 - 09/01/19
  • IOPT Trainers Booth Camp organized for instructors by Digital Bridge Institute, Abuja, 05/01/18
  • Cyber Security Workshop by Digital Bridge Institute at the International Conference Centre, Abuja, 07/25/17
  • Repository and Identity Federation implementation hosted by Nigerian Research Education Network (ngREN) at National Universities Commission Headquarters, Abuja, 03/15/17 - 03/17/17
  • The Nigeria ICT Forum with partnership Institutions, ngNOG 2016 Conference and workshop - Internet Infrastructure Track at Hotel Reno, Abuja, 11/01/16
  • The Roles of Examination Officers and Academic Level Advisers On Students' Academic Achievements Organized by Quality Assurance and Productivity Unit, FUT Minna, 04/01/16
  • Leadership Development Training Organized by Nupe Kalvari Church of Nigeria held at GRA Bida, 03/05/16
  • Management and Administrative Processes for Deans, Directors and Heads of Departments organized by Quality Assurance and Productivity Unit, FUT Minna, 01/12/16 - 01/13/16
  • NSE 2015 Mandatory Continuing Professional Education Course for Prospective Corporate Members at NSE Headquarters Abuja, 09/02/15 - 09/04/15
  • Google Apps Education Trainer Session organized by Descasio Google Managed Services and Cloud Solutions at Abuja, 12/02/13 - 12/05/13
  • Workshop on Personal Effectiveness and Attitude Reorientation Organized by JMJ Consulting at UBA Plc Training School, Kano, 11/14/07 - 11/16/07
  • Marketing and Selling Skills and Effective Customer Service By Leadership Development Consulting at UBA Training School, Kano, 11/09/07 - 11/12/07
  • Nigerian Youth and Stability of the Family Organized by Federal Ministry of Education and Youth Development held at Citizen and Leadership Training Centre, Shere Hills, Jos, 09/19/94 - 10/02/94

Community services

  • Leadership Training and Retreat Committee NKCN, 2021, Present
  • National Media Committee, NKCN, 2020, Present
  • Coordinator - Digital Training for 100 youth in Bida Emirate, 02/01/20, 02/01/20
  • Coordinator - Digital Training for 100 youth in Borgu Emirate, 03/01/19, 03/01/19
  • Coordinator - Digital Training for Suleja Emirate Council Members, 03/01/18, 03/01/18
  • Coordinator - CBT Training of 400 secondary school students, 01/15/18, 02/09/18
  • Coordinator - Digital Training for 100 participants in Suleja Emirate, 11/01/17, 11/01/17
  • Member, Nupe Kalvari Church Council of Nigeria, 2015, 2021
  • Founder, Nigerlites Transformation Congress, 2015, Present
  • Elder, Finance and Education - Nupe Kalvari Church Tunga, 2008, 2021
  • News Editor - Press Unit, FCS FUT Minna, 2004, 2005

Languages

English, Nupe, Hausa, Yoruba
Native language

Timeline

Team Lead, North-West Recovery

United Bank for Africa Plc
06.2010 - 08.2012

Executive Trainee, Institutions

United Bank for Africa Plc
11.2007 - 06.2010

N. Y. S. C. Transmitters/Studio Engineer

Nigerian Television Authority
09.2006 - 08.2007

SIWES NITEL Carrier/exchange

NITEL
06.2004 - 12.2004

Deputy Director, System Engineering

Federal University of Technology
- Current

Senior System Engineer

FUT, Minna

Chief System Engineer

FUT, Minna

Principal System Engineer

FUT, Minna

Master of Science - Information Technology

National Open University of Nigeria

Bachelor of Engineering - Electrical And Computer Engineering

Federal University of Technology

Hobbies

Interacting, Singing and Watching Football

Alexander Tsado