Albert Thomas Malafronte
New York
Summary
Experienced insurance sales and account management professional with 11+ years of expertise in policy placement, risk analysis, and client relationsProven ability to generate over $900K in annual sales, secure high-net-worth clients, and manage policy renewals.s. Skilled in training employees, leading hiring efforts, and optimizing sales processes to improve efficiency. Proficient in CRM systems, marketing materials creation, and business development strategies.
Overview
12
12
years of professional experience
Work History
Inside Broker, Segal Select Insurance Brokerage Services
The Segal Group
New York
04.2023 - Current
- Managed over 400 policy placements, contributing to $1.5M+ in annual revenue across multiple insurance lines, including Fiduciary Liability, Cyber Liability, D&O Liability, Workers’ Compensation, and Commercial Property.
- Conducted risk analyses and policy reviews for 100+ new and existing clients annually, identifying coverage gaps and recommending additional coverage when needed.
- Created marketing materials for internal and external use, improving accessibility and communication for clients and team members.
- Communicated daily with 50+ clients, underwriters, wholesale brokers, attorneys, and TPAs to facilitate policy placement and issue resolution.
- Presented in quarterly client board meetings, providing updates on policy performance and risk management strategies.
- Renewed and bound coverage for 95%+ of existing clients and obtained 20+ Broker of Record (BOR) agreements annually for new business. Serves as primary broker for over 400 policy placements and $1.5M in revenue – lines of business include Fiduciary Liability, Fidelity Bonds, Cyber Liability, Employment Practice Liability, D&O Liability, Workers’ Compensation, Business Auto & Commercial Property
- Provides risk analysis and policy reviews for both new and existing clients, and expands lines of business as applicable
- Originates and develops marketing materials utilized on firm’s intranet site and for external correspondence
- Daily communication with clients, underwriters, wholesale brokers, attorneys, and TPAs
- Participates and presents in client board meetings
- Renews and binds coverage with existing clients and obtaining BORs for new business
Insurance Client Service Representative
The Segal Group
New York
02.2021 - 04.2023
- Processed an average of 150+ renewal and new business policy submissions per month, reviewing financial and supporting documents for accuracy and completeness in AMS 360.
- Entered and updated policy data in AMS 360, ensuring 99%+ accuracy in carrier and client communications.
- Produced and submitted Requests for Proposals (RFPs), securing 10+ new client contracts annually.
- Created presentations, webinars, one-pagers, and reports for Property & Casualty clients, supporting policy decisions and risk assessments.
- Managed and improved business development reports, identifying 20+ cross-sell opportunities per quarter and assisting with prospect management projects
Creator/Host/Publicity & Marketing Director of the Break a Bat! Podcast
Broadway Podcast Network
New York
10.2019 - 03.2022
- Hosted, produced, and managed content for Break a Bat!, a podcast celebrating sports and theatre, overseeing all social media and marketing efforts.
- Secured and interviewed high-profile guests, including Al Roker, Dylan Dreyer, Joel McHale, Johnny Damon, and Darryl Strawberry, expanding audience engagement.
- Developed press and marketing materials for press agencies, talent representatives, television networks, and media outlets, coordinating guest bookings.
- Analyzed audience data to optimize content strategy, increasing listenership by 1M+ downloads over two years through targeted social media outreach
Senior Account Manager, James Von Eiff Agency Inc
State Farm Insurance
Maspeth
01.2018 - 02.2021
- Increased Personal and Commercial Property & Casualty, Life & Health, and Financial Service sales, generating $900K+ in annual revenue from high-net-worth clients.
- Trained and onboarded 10+ new employees, providing instruction on Salesforce CRM, sales processes, and underwriting risk.
- Led hiring efforts, conducting 20+ interviews annually, selecting qualified candidates, and managing their professional developmentIncreased the agency’s Personal and Commercial Property & Casualty, Life & Health, and Financial Service production with over $900,000 in annual average sales revenue among high-asset new clients, while effectively marketing products and maintaining marketing budgets
- Responsible for training new employees on office systems such as Salesforce CRM, sales strategies, and underwriting risk
- Conducted interviews and hiring for the agency and subsequently managed and coached eventual hires
Sales Agent, Ralph F Marciante Agency Inc
State Farm Insurance
Centereach
01.2014 - 12.2017
- Closed an average of 30+ internet leads per month, converting 25% into policyholders.
- Developed a structured follow-up system, increasing lead conversion rates by 15% over six months.
- Handled daily policy maintenance for 100+ clients, ensuring timely updates and renewals.
- Generated new business, adding $200K+ in annual revenue through client referrals and lead management
Advertising Sales Assistant
Dish Network
New York
10.2012 - 12.2013
- Managed daily account operations, supporting the Advertising Sales Director and 5+ Account Executives to track client requests and campaign progress.
- Prepared and delivered 20+ sales proposals and presentations per month, assisting in securing $500K+ in annual ad sales revenue.
- Drafted and coordinated client communications, including 50+ emails weekly, ensuring accurate information and timely follow-ups
Education
M.S. - STRATEGIC MARKETING CommunicationS
FORDHAM UNIVERSITY – GABELLI SCHOOL OF BUSINESS
NEW YORK, NEW YORK06.2022
B.A. - Communications & MEDIA STUDIES
Sacred Heart UNIVERSITY
Fairfield, Connecticut05.2012
Skills
- Policy placement
- Risk analysis
- Client communications
- Marketing materials
- Policy renewals
- Data management
- Hiring and Employee Training
- Risk Assessment and Underwriting Support
- Prospecting and Market Research
- AMS 360
- Microsoft Office Suite (Excel, PowerPoint, Outlook)
- Data Entry and Reporting
- Proposal & Presentation Development
- Email & Written Communication
- Sales Materials Creation
- Follow-Up Strategies
Skills Awards Certifications
- New York State Property & Casualty and Life, Accident, & Health Insurance Agent/Broker Licensee.
- PLUS-Designated Registered Professional Liability Underwriter.
- 2024 Insurance Brokers Association of the State of New York, Inc. (IBANY) Emerging Leader Award Recipient.
- Member of Beta Gamma Sigma International Business Honor Society.
- Commissioned New York State Notary Public.
Timeline
Inside Broker, Segal Select Insurance Brokerage Services
The Segal Group
04.2023 - Current
Insurance Client Service Representative
The Segal Group
02.2021 - 04.2023
Creator/Host/Publicity & Marketing Director of the Break a Bat! Podcast
Broadway Podcast Network
10.2019 - 03.2022
Senior Account Manager, James Von Eiff Agency Inc
State Farm Insurance
01.2018 - 02.2021
Sales Agent, Ralph F Marciante Agency Inc
State Farm Insurance
01.2014 - 12.2017
Advertising Sales Assistant
Dish Network
10.2012 - 12.2013
M.S. - STRATEGIC MARKETING CommunicationS
FORDHAM UNIVERSITY – GABELLI SCHOOL OF BUSINESS
B.A. - Communications & MEDIA STUDIES
Sacred Heart UNIVERSITY
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