AKINFEMI ADUBI
HOTEL MANAGEMENT
21, MOJIDI STREET, OFF TOYIN STREET. IKEJA,NIGERIA
Summary
At Restfield Hotel & Suites and other places I worked, I spearheaded marketing initiatives and team-building efforts, significantly enhancing guest satisfaction and operational efficiency. My expertise in guest services management and staff training, coupled with a knack for seamlessly managing hotel operations, underscores my ability to elevate guest experiences and foster a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Hotel Manager
Restfield Hotel & Suites
07.2021 - 09.2024
- Developed and implemented marketing strategies to promote hotel services.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Coordinated renovations projects, minimizing disruptions to guests while improving the overall aesthetic of the property.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Formulated records keeping procedures and organized a take off orientation for all pioneer staff.
- Handled recruitment and trainings.
- Set up a bar and established a proper stock recording and reporting.
Education
Diploma In Data Processing & Desktop Publishing. - Data Processing & Graphics Design
Kind Computer Institution
Sagamu. Ogun State10.2023
High School Diploma -
Osun State Polytechnic, Iree
Iree. Osun State 04.2001 -
Financial Studies
Osun State Polytechnic
Iree03-1988
Skills
Guest accommodations
Accomplishments
- Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity and availability of critical business data.
- Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
- Solely handled structural renovations without halt to daily transactions
Timeline
Hotel Manager
Restfield Hotel & Suites
07.2021 - 09.2024
High School Diploma -
Osun State Polytechnic, Iree
04.2001 -
Diploma In Data Processing & Desktop Publishing. - Data Processing & Graphics Design
Kind Computer Institution
Financial Studies
Osun State Polytechnic
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