Microsoft Office Applications, Microsoft Excel, Microsoft Powerpoint, SharePoint and Google Docs
Ghafar Bolatito Akanji
Life Insurance Analyst
Lagos
Summary
I am always passionate about my work, and I like to explore and try new
roles. I am a professional insurance underwriter with several years of
experience in life, group, and retail underwriting. My job responsibilities
span all areas of life insurance contracts. I like to be involved in operations and projects that drive growth and business efficiency. I also have a strong ability to learn quickly, and I am looking for new and exciting projects.
Overview
13
13
years of professional experience
1
1
Certification
1
1
Language
Work History
Group Life Underwriter
Prudential Zenith Life Insurance Ltd
Lagos
06.2022 - Current
- assessment and underwriting of corporate clients' group life
insurance policies. - policy servicing, renewal, onboarding of new employees, deletion,
and review of employees' salaries. - engaged clients and medical retainers on medical underwriting
requirements. - arranged group schemes, facultative placements, and treaty
reinsurance for policies above the company's retention limit. - actively listened to customers, handled concerns quickly and
escalated major issues to a supervisor. - proved successful working within tight deadlines and fast-paced
atmosphere. - used Microsoft Word and other software tools to create
documents and other communications. - demonstrated respect, friendliness and willingness to help
wherever needed. - worked with customers to understand needs and provide excellent
service. - increased customer satisfaction by offering valued added
exceptional services.
Team Lead, Public Sector Underwriting & Claims
Custodian Life Assurance Ltd
Lagos
12.2016 - 05.2022
- actively involved and demonstrated knowledge and skills in the company's core and technical activities, such as underwriting, reassurance, and claims management, as well as tender bids and placements for group life cover.
- collaborated with cross functional teams to develop, review, and recommend new edge-cutting products.
- engaged the company's customers and partners (clients and brokers) on new product offerings and emerging trends in the industry that influence our collective strategic objectives.
- adhered to and implemented compliance with the company's and industry's regulations and requirements.
- worked closely with claims investigators on perceived fraudulent claims and negotiation matters.
- following a comprehensive risk assessment exercise, crafted special policy terms on policies with perceived heightened risks, changing risk natures, and so on.
- monitored renewed and unrenewed businesses and the reason(s) for their non-renewal.
- actively handled reassurance and medical underwriting on group life and tuition protection schemes.
- settled group life and tuition protection claims, including brokers' and agencies' commission payments.
- quoted proposed businesses, processed new businesses, and liaised with brokers and agents on clients' scheme management.
- worked on various tender bids and meeting deadlines for submission.
- managed recoveries from other underwriters and generated periodic reports for management and the regulator.
- actively handled deposit administration and legacy schemes, including the processing of gratuities and withdrawal benefits for ex-staff.
- met with customers, agents, and brokers to negotiate coverage, price, and service delivery.
- evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Audited team performance and compliance with the company's set objectives and standards.
- Directed and supervised team of two engaged in personal development.
- adopted and ensured usage of Turnquest application software for underwriting, claims, and reporting purposes.
- worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Senior Officer, Underwriting & Claims
LASACO Assurance Plc
Lagos
02.2010 - 11.2016
- actively handled the underwriting of both retail and group life, and annuity policies.
- processed both retail and group life claims.
- reinsurance placements of both group and retail policies, which are above retention limits.
- prepared actuarial valuation data for valuation purposes.
- updated and prepared treaty reinsurance bordereaux.
serviced both new and existing businesses through quotations, renewals, and endorsements. - updated and prepared monthly production and claim reports.
worked on various tender bids and submitted documents on the NIPEX portal. - maintained detailed file records by entering pertinent data into the appropriate systems.
- supervised personnel who provide a variety of support services.
- managed recoveries from co-underwriters and reassurers.
prepared and generated periodic reports for management and the regulator.
Education
Diploma - Insurance
West African Insurance Institute
Banjul, Gambia 07.2012 - 2013.07
Bachelor Of Science (Hons) - Actuarial Science
University of Lagos
Lagos, Nigeria 09.2002 - 2008.01
West African Senior School Certificate -
Saint Joseph's Boys' Secondary School
Lagos, Nigeria 09.1994 - 20002
Post-Baccalaureate Diploma - Business Analytics
Capa Breton University
Sydney, Nova Scotia, Canada 07.2023 - Current
Skills
Underwriting, Risk Assessment, Claims Settlement, Reinsurance, Medical Underwriting, Insurance Application Software, Web & E-Mail Packages, Attention to details, Problem-Solving, Communication, Analytical Thinking, Team Management, Customer Servicing, Time Management, community work, Tender Bid Processing, and Reportingundefined
Certification
Associate Insurance Institute of Nigeria
Affiliations
Chartered Insurance Institute of Nigeria
Software
Practical application of software for insurance companies management
Fast learning of Software I never used, ability to operate with them with ease
Accomplishments
- Supervised team of three staff members.
- Actively participated in projects eg Turnquest. IBS, IES etc) that resulted in improved operational efficiency.
- Achieved result by completing tasks with accuracy and efficiency.
Interests
Travelling
Walkout
Writing review about apps, locations and places
Community work
Teaching
Timeline
Post-Baccalaureate Diploma - Business Analytics
Capa Breton University
07.2023 - Current
Group Life Underwriter
Prudential Zenith Life Insurance Ltd
06.2022 - Current
Team Lead, Public Sector Underwriting & Claims
Custodian Life Assurance Ltd
12.2016 - 05.2022
Associate Insurance Institute of Nigeria
12-2014
Diploma - Insurance
West African Insurance Institute
07.2012 - 2013.07
Senior Officer, Underwriting & Claims
LASACO Assurance Plc
02.2010 - 11.2016
Bachelor Of Science (Hons) - Actuarial Science
University of Lagos
09.2002 - 2008.01
West African Senior School Certificate -
Saint Joseph's Boys' Secondary School
09.1994 - 20002
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