AKANBI OLAKUNLE JAMES
IT & Data Professional Systems Administration Data Analytics Microsoft Cloud
Lagos
Summary
IT Manager / Systems Administrator supporting 10 user accounts per week across Microsoft 365, Microsoft Entra ID, and Microsoft Intune in user, device, and access administration. Oversees endpoint deployment, onboarding and offboarding, security, incident resolution, vendor coordination, and IT reporting while supporting network reliability and compliance work. Coordinates technology projects and improves operational control through backup processes, permission management, and SLA tracking.
Overview
3
3
Languages
7
7
Certifications
11
11
years of professional experience
Work History
IT Manager / Systems Administrator
LUKEPORT Nigeria Limited
11.2025 - Current
- Administer 95% device compliance across Microsoft Intune and Microsoft Entra ID, supporting identity, access, and endpoint configuration.
- Manage 10 user accounts per week across Microsoft 365, while resolving 20 support requests per week with consistent service quality.
- Provision employee computers, onboard and offboard users, and troubleshoot hardware and account issues across the organization.
- Maintain the network and IT environment, support CCTV upkeep, and keep day-to-day operations stable through timely incident resolution.
- Manage IT security, software licensing, procurement, vendor coordination, staff training, and documentation for reliable operations.
- Maintain data integrity through access controls and permission management, and support database backups and related operational activities.
- Coordinate website upgrades, bank API integration UAT, and onboarding-solution development with executives, developers, and stakeholders.
Data Scientist
Freelance, Remote
03.2025 - 09.2025
- Tracked 5 bugs fixed per sprint while refining analytical models and data workflows.
- Cleaned, prepared, and analyzed customer and purchasing data in SQL and Excel to surface decision-making trends.
- Built predictive machine learning models for customer, product, and purchasing behavior using applied data project methods.
- Created visualizations that clarified analytical findings and strengthened interpretation for stakeholders.
- Collaborated with data scientists and analysts to test approaches and improve analytical solutions.
- Delivered concise reporting outputs that translated cleaned data into usable business insights.
IT Support
Matta, Nigeria
10.2023 - 02.2024
- Handled 2-5 incidents per week across user, device, and infrastructure support requests.
- Resolved user, device, and access issues across Microsoft 365 Admin Center, Microsoft Entra ID, Microsoft Intune, and Exchange Online.
- Analyzed system performance and incident trends to support operational improvements and reduce downtime.
- Produced operational reports on system usage, incidents, and infrastructure status using Excel and Power BI.
- Supported KPI definition, reporting, and basic analysis with Python, Power BI, Excel, and SQL queries.
- Collaborated with cross-functional teams on technology and process improvements, including PowerShell scripting and endpoint administration tasks.
Data Analyst
Alpha Training Labs, Nigeria
04.2021 - 07.2022
- Maintained 90% database consistency through regular reviews and corrections across training records.
- Built 2 Excel dashboards monthly to track training trends, attendance and support routine reporting.
- Developed interactive Excel dashboards with PivotTables, PivotCharts, COUNTIF, VLOOKUP, and INDEX/MATCH for management use.
- Used SQL querying and data preparation to uncover trends that informed process improvement initiatives.
- Reviewed database records regularly to maintain integrity and support accurate reporting.
Computer Science & Economics Instructor
Dew of Hermon Montessori, Nigeria
02.2016 - 03.2017
- Supported 6+ classroom IT requests per term while maintaining smooth lesson delivery and device readiness.
- Prepared 50+ lesson materials per term using Excel to organize practical computer science and economics instruction.
- Designed and delivered practical computer science and economics lessons aligned to student learning needs.
- Evaluated learner performance through assignments and assessments to track understanding and guide instruction.
- Coordinated with faculty on academic activities and classroom planning to keep instruction aligned across subjects.
- Built practical computer science exercises that reinforced problem-solving, digital literacy, and hands-on learning.
- Maintained an organized classroom environment that supported student participation and lesson flow.
Education
B.Tech. - Computer Science (Information Systems)
Federal University of Technology
Akure, Ondo State, Nigeria01-2024
Skills
Microsoft 365 Admin Center
Microsoft Entra ID
Microsoft Intune
Microsoft Azure
Exchange Online
Azure virtual machines
SharePoint Online administration
Microsoft Defender for Endpoint
PowerShell scripting
Endpoint administration
User & device management
Hardware troubleshooting
Network troubleshooting
Incident management
Backup & disaster recovery
Vendor coordination
Power BI
SQL querying
Data cleaning
Data visualization
Excel
Certification
Microsoft Power BI Data Analyst Associate (PL-300)
Timeline
IT Manager / Systems Administrator
LUKEPORT Nigeria Limited
11.2025 - Current
Data Scientist
Freelance, Remote
03.2025 - 09.2025
IT Support
Matta, Nigeria
10.2023 - 02.2024
Data Analyst
Alpha Training Labs, Nigeria
04.2021 - 07.2022
Computer Science & Economics Instructor
Dew of Hermon Montessori, Nigeria
02.2016 - 03.2017
B.Tech. - Computer Science (Information Systems)
Federal University of Technology