Ajiri Gregory Onowighose
Delta Central senatorial district,Sapele
Summary
Detail-oriented Pathology Assistant skilled in tissue analysis, microscopy techniques, and DNA extraction. Committed to delivering high-quality laboratory results and providing technical support to pathologists.
Overview
9
9
years of professional experience
2023
2023
years of post-secondary education
Work History
Pathology Assistant
Central Hospital Sapele
Sapele , Nigeria
05.2023 - 11.2025
- Participated in research activities related to pathology studies.
- Provided technical assistance to pathologists during examinations or testing procedures.
- Processed patient samples by collecting, labeling, and sorting them according to pathology instructions.
- Assisted in the performance of autopsies under the direction of a pathologist.
- Conducted routine maintenance of lab instruments including cleaning and calibrating scales, pipettes.
- Obtained blood cultures from patients according to established protocols.
- Assisted in the preparation of specimens for histological processing and staining.
- Utilized computer systems for data entry into patient information databases.
- Prepared reagents and solutions used in laboratory tests and procedures.
- Reviewed test results with pathologists prior to release of reports to physicians or other healthcare providers.
- Completed DNA extractions and high-throughput sequencing assays on DNA libraries.
- Supervised or instructed new technicians on laboratory protocols.
- Performed complete blood counts using automated hematology analyzer.
- Followed key principles of asepsis to protect medical equipment from contamination during blood work.
- Prepared standard solutions to combine with samples according to formulas or procedures.
- Inoculated bacteriological material with test organisms.
- Consulted with pathologist for diagnosis upon discovery of abnormal cells.
- Performed quality control on all incoming specimens for accuracy and completeness.
Hotel Receptionist
Gold step Hotels sapele
Sapele , Nigeria
01.2021 - 04.2021
- Welcomed guests at reception and facilitated a smooth check-in process.
- Managed reservation inquiries and ensured accurate booking information.
- Provided information about local attractions and hotel services to enhance guest experience.
- Resolved guest complaints promptly and effectively to maintain satisfaction.
- Coordinated with housekeeping to ensure rooms met guest expectations and special requests.
- Processed billing transactions accurately and issued receipts to guests.
- Maintained a clean and organized front desk area to create a welcoming environment.
- Updated guest information in the database to ensure accurate records.
- Assisted guests with checkout procedures and addressed any final inquiries.
- Communicated with hotel staff to ensure seamless operations and guest services.
- Trained new reception staff on hotel policies and customer service techniques.
- Handled cash and credit transactions with attention to detail and accuracy.
- Maintained knowledge of hotel promotions and events to inform guests effectively.
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
- Informed housekeeping staff of any special requests made by guests.
- Responded to inquiries and room requests made online, by phone, and via email.
- Developed relationships with frequent customers in order to increase repeat business.
- Answered inquiries from potential customers regarding room availability, rates and policies.
- Upgraded rooms for VIP customers as requested.
- Prepared weekly schedules for receptionists on duty.
IT Help Desk Agent
Henry Jatto
Sapele , Nigeria
01.2017 - 12.2020
- Delivered exceptional customer service to enhance user experience and satisfaction.
- Assisted users with technical issues, ensuring prompt resolution and minimal downtime.
- Maintained cleanliness and organization of the cafe environment for optimal customer comfort.
- Managed user accounts, including setup and troubleshooting, to support seamless operations.
- Conducted routine equipment maintenance to ensure all systems operated efficiently.
- Educated customers on software and hardware use, enhancing their overall experience.
- Provided training for new attendants, fostering a knowledgeable and skilled workforce.
- Installed hardware components such as memory cards, graphic cards, hard drives into computers.
- Configured wireless networks for laptops brought in by customers.
- Responded promptly to customer inquiries via phone calls, emails or chat messages.
- Handled cash transactions with customers accurately and efficiently.
- Maintained a clean work environment at all times including wiping down keyboards, monitors regularly.
- Performed preventive maintenance on computers, printers, copiers and other equipment used in the cafe.
- Effectively multitasked within fast-paced environment.
- Managed inventory of IT equipment such as laptops, printers, routers.
- Installed and configured new hardware, software and peripheral devices.
- Assisted users with troubleshooting computer issues via remote desktop sessions.
- Created user accounts and managed access privileges on networked systems.
- Documented all help desk activities including customer inquiries, resolutions, system configurations.
- Updated documentation related to IT procedures and policies.
- Maintained various databases of customer information and service requests.
- Demonstrated advanced product knowledge to solve customer issues.
- Participated in after-hours on-call rotation for critical support needs.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Installed and configured computer hardware operating systems and applications.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Developed and maintained user accounts, profiles, file systems, directories, access privileges and security settings.
- Participated in training sessions for updating skills in latest technologies.
- Maintained an inventory of all IT assets such as computers, laptops.
- Identified root cause of IT related issues by conducting troubleshooting activities.
- Resolved customer complaints via phone or email in a timely manner.
- Supported the installation of new hardware components such as printers, scanners.
- Used remote login tools to assist clients with technical and product questions.
- Handled customer service issues by providing guidance or escalating for advanced support.
- Maintained up-to-date case documentation for future reference.
- Walked customers through common phone hardware and software configurations to maximize service functionality.
- Supported customers with online billing, access, and account issues.
- Stayed abreast of latest software developments to enhance job knowledge.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Evaluated software or hardware to recommend improvements or upgrades.
Education
Bachelor of Science - Medical Biochemistry And Genetics
Delta State University
Abraka , Nigeria 04.2021 - 08.2024
His Majesty International Schools
Sapele , Nigeria Skills
- Tissue analysis
- Microscopy techniques
- DNA extraction
- Laboratory procedures
- Autopsy assistance
- Medical terminology
- Frozen section analysis
- Laboratory safety protocols
- Medical laboratory technician
- Data analysis and documentation
- Written communication
- Problem solving abilities
- Critical thinking
- Advanced computer knowledge
- Proficiency with MsWord,MsExcel
- Multitasking
- Ability to handle stress
Timeline
Pathology Assistant
Central Hospital Sapele
05.2023 - 11.2025
Bachelor of Science - Medical Biochemistry And Genetics
Delta State University
04.2021 - 08.2024
Hotel Receptionist
Gold step Hotels sapele
01.2021 - 04.2021
IT Help Desk Agent
Henry Jatto
01.2017 - 12.2020
His Majesty International Schools